Senior Institutional Effectiveness Officer

SUMMARY OF FUNCTIONS: The Senior Institutional Effectiveness Officer (SIEO) is responsible for the overall success of the Unit of Assessment and Effectiveness in the Office of VCIPE. As a senior-level professional, the SIEO will lead and promote a culture of effective assessment and evidence-based continuous improvement throughout the institution. ESSENTIAL DUTIES & RESPONSIBILITIES: - Lead and successfully operate the Unit of Assessment and Effectiveness to achieve its targets, ensuring that all activities are aligned with the strategic goals of the institution. - Oversee and review annual effectiveness reports from all colleges for all academic programs, and provide recommendations for improvement. - Collection, validation, and verification of OBEF data and supporting evidence from colleges and relevant administrative units, as well as HEDB data submission. - Calculate, review, and monitor OBEF KPI scores and trends, identify performance gaps and areas requiring improvement, and coordinate with responsible units on corrective actions and follow-up. - Prepare OBEF reports, summaries, and presentations for management, committees, colleges, and other relevant stakeholders. - Manage surveys related to OBEF requirements and follow-up with colleges. - Maintain organized OBEF evidence repositories and historical records to ensure data and supporting documentation are traceable and available when required. - Provide guidance to KPI owners/reporters and relevant units on OBEF requirements, calculations, evidence, reporting, and MoHSER updates. - Champion the establishment of a culture of evidence-based assessment, evaluation, and continuous improvement across all academic and non-academic units of the University, providing guidance and support as needed. - Develop and implement training and professional development programs for faculty and staff in areas related to institutional effectiveness. - Organize and lead assessment workshops for academic units, utilizing best practices to enhance understanding of new processes for continuous quality improvement and closing the loop. - Research and provide information on benchmarking and best practices in institutional effectiveness, and develop strategies to implement these practices at the institution. - Conduct feedback surveys for academic and non-academic units of AU to identify areas for improvement and opportunities for growth. - Develop, implement, and coordinate comprehensive plans for educational outcomes assessment, ensuring that all programs are aligned with the institution's goals and objectives. - Prepare Annual Report, survey reports, corrective/improvement action reports, and Institutional Assessment and Effectiveness Summary Report. - Audit course files for all programs and provide recommendations for improvement. - Prepare responses to QAA and WSCUC reports related to assessment and effectiveness, ensuring that the responses are accurate and comprehensive. - Perform other tasks as directed by the VCIPE. QUALIFICATIONS & EXPERIENCE: - Bachelor degree with at least five years’ experience in assessment and effectiveness reporting. - Experience of working with senior academics. - Experience of working successfully to deadlines under pressure. KNOWLEDGE & SKILLS: - In-depth knowledge of assessment practices for continuous improvement, with experience of implementing best practices in an institutional setting. - Expertise in determining and enhancing institutional effectiveness, with experience of developing and implementing strategies to improve institutional performance. - Experience of working with MOHESR’s OBEF KPIs and Corrective Action Plans (CAPs). - Experience of submitting OBEF KPIs data to MOHESR using HEDB and API. - Ability to rapidly assimilate information and take control of a project, working to a very tight deadline, with excellent project management and problem-solving skills. - Exceptional written and verbal communication skills, with experience of producing high-quality reports and presentations for senior-level stakeholders. - Highly developed communication, interpersonal, and influencing skills, with a proven ability to work effectively with a wide range of colleagues, including senior-level colleagues. - Excellent organizational and prioritizing skills, with the ability to manage multiple projects and priorities simultaneously. - Excellent IT skills, including word processing, data analysis, and database management. WORKING CONDITIONS: - Work is normally performed in a typical interior/office work environment. - No or very limited physical effort required. - No or very limited exposure to physical risk. - The position may entail work after duty hours, on weekends, holidays and in emergency (i.e. may be subject to “on-call” responsibilities). SUPERVISION: Reports to: The Vice-Chancellor for Institutional Planning and Effectiveness. Working Relationships & Subordinates: This position has no supervisory responsibilities.

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