[Travel Retail APAC] - Demand Planner

The Opportunity We are looking for a highly analytical, collaborative, and pro-active Demand Planner to join our Travel Retail Supply Chain team, specifically focusing on our significant luxury division Business Units (BU) & Brands. This pivotal role is responsible for the sales forecast process and driving the business growth of our iconic brands in a truly global context alongside with Marketing, Finance and Sales team while playing a critical part in ensuring product availability and optimizing inventory. Key Responsibilities As a Demand Planner for a significant Business Unit and brands in the Travel Retail business, you will: - Develop and Maintain Accurate Demand Forecasts: - Analyze Sell-in, Sell-out and Stock-in-Trade to identify trends in demand, potential risk or opportunity and corresponding actions plan. - Coordinate with sales, marketing and finance on building demand forecast and ensure forecasting process is being followed by all relevant parties. - Ensure the sales forecast consistency, through the building of a consensus between the commercial forecasts, the financial trend and the sales history. - Manage forecast PBI/FM tools - Contribute to budget and trend construction. - Drive Collaboration and Consensus: - Lead monthly forecast review meetings with Sales, Marketing, Finance, and the BU Brand team to achieve a collaborative consensus forecast. - Challenge and consolidate the promotions, launches and POS material sales forecasts built by the Sales and Marketing teams - Act as a key interface between commercial teams and the wider supply chain, ensuring forecast accuracy reflects commercial realities and operational capabilities. - Enhance the Sales & Operations Planning (S&OP) Process: - Actively contribute to the monthly S&OP cycle by providing robust demand plans, highlighting key assumptions, risks, and opportunities for Business Unit. - Prepare and present detailed forecast analyses and recommendations to support strategic decision-making. - Optimize Inventory and Service Levels: - Collaborate with Supply Planning teams to translate demand forecasts into optimal inventory strategies, ensuring high service levels while minimizing excess stock and obsolescence across the Brand categories – Skincare, Makeup, Fragrances, etc. - Monitor product lifecycle (introduction, growth, maturity, decline) and adjust forecasts to manage phase-in/phase-out effectively. - Analyze and monitor Excess and Obsoletes to drive Inventory Quality. - Prepare for co-pack planning. - Analyze Performance and Drive Continuous Improvement: - Regularly track and analyze forecast accuracy, bias, and forecast error. - Identify root causes of forecast deviations and implement corrective actions and process improvements to enhance overall forecast reliability (including baselines, launches, promotion) - Transversal responsibilities: The role includes transversal responsibilities such as process improvements and projects. Key Skills & Qualifications - Experience: - Minimum 4-6 years of progressive experiences in Demand Planning, preferably at FMCGs with multiple SKU’s. - Strong Analytical & Technical Skills: - Proficiency in advanced Excel (pivot tables, VLOOKUP, complex formulas) is essential. - Hands-on experience with SAP, Futurmaster is a plus. - Communication & Collaboration Skills: - Excellent written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences. - Strong influencing and negotiation skills, capable of building consensus among cross-functional teams. - Ability to present data and insights in a clear, concise, and compelling manner. - Problem-Solving & Adaptability: - Proactive, solution-oriented mindset with the ability to identify issues, analyze root causes, and implement effective solutions. - Highly adaptable and comfortable working under pressure in a dynamic, fast-paced, and international environment. - Continuous improvement mindset. - Organizational: - Highly organized, detail-oriented, and able to manage multiple priorities and deadlines effectively. - Education: - University graduated or above, preferable in Logistics, Supply Chain Management, Business or related discipline - Language: - Fluency in English is essential

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