IT Manager/Assistant IT Manager (R/088/26) - Computing Services Centre (CityUHK)

The Computing Services Centre (CSC) at City University of Hong Kong manages the University’s Information Technology infrastructure and services covering Data Centre Operations, Cloud and System Hosting, Research Computing and High-Performance Computing, Communication and Networking, Workspace and Audio-Visual Technologies, and other related IT functions to support the University’s operations. IT Manager/Assistant IT Manager in the Computing Services Centre [Ref. R/088/26] Duties - Manage e-Learning platforms such as LinkedIn Learning and Microsoft Learn by handling license lifecycles, departmental requests, and daily administration; - Organise IT events, seminars and trainings, including sourcing industry partners, coordinating logistics, managing promotions, and serving as the master of ceremonies (MC); - Design and manage university websites, performing manual and automated content updates by integrating data from various sources; - Lead a technical team for the design and manage of Virtual Desktop Infrastructure (VDI) both on-premises and in the cloud; - Manage the university-wide Single Sign-On (SSO) system to streamline the user authentication for CityUHK IT services and applications; - Perform system integration and develop APIs for various IT systems to enhance functionality and interoperability; - Evaluate AI tools, such as Microsoft Teams, Copilot and Gemini, and promote user adoption through training sessions; and - Perform any other duties as assigned. Requirements - A Bachelor’s degree in Computer Science/Information Technology or related disciplines, with at least 10 years’ post-qualification working experience; - Experience in e‑Learning platform management (e.g. LinkedIn Learning, Microsoft Learn), Sitecore website administration, and IT event/training management; - Hands-on expertise in VDI solutions (e.g. VMware Horizon, AVD, Alibaba, Sangfor) in hybrid environments; - Proven experience in SSO/IAM solution (e.g. SAML, OAuth, OIDC, Okta), system integration and API development (e.g. REST/SOAP using Python, Node.js, C# , etc.); - Familiar with latest AI technology and collaboration tools (e.g. MS Teams, Copilot, Gemini) and ability to deliver user trainings; - Proficiency in English and Chinese (including Putonghua); and - Proactive, organised, and ability to manage multiple priorities are required. Candidates with less experience will be considered for appointment as Assistant IT Manager. Shortlisted candidates will be invited for a written test. Salary and Conditions of Service Remuneration package will be highly competitive, commensurate with qualifications and experience. Initial appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.