Specialist, TM Uptake Management
Company not disclosed
Job Description
Optimization of vessel/voyage utilization on designated services and trades based on commercial guidelines in Coordination and cooperation with Regional Commercial and Operations, Area Commercial Steering, Customer Service/QSC, PTO and TSM. - Responsible for Allocation and Capacity Management on designated Ship Systems / Trades - Daily activity to increase profitability and vessels’ utilization as well as reducing operational costs to the minimum (storages, renomination) - Manage and optimize utilization for the vessel within Region South Europe across all allocation scopes (trades), all Geo Forms for full and MT containers - Liaising with ship planners (own or partner line) on space-related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc) - Liaising with QSCs for CSB-related topics (vessel balancing) as well as PTO topics (e.g. terminal build up, load lists) - Close cooperation with TM Pricing & Steering regarding booking development and respective market situation - Alignment with Area Commercial Steering on market developments - Predicting the voyage utilization - Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines - Predict booking developments and liaise with TMPS - Responsible for shipment acceptance handling including waitlist handling Prioritization of cargo in case of an overbooking situation based on commercial rules, operational and cost aspects - Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions - Ensure timely communication/coordination of contingency measures taken (rollovers, C&R, omissions) to reduce customers frustration/improve experience. - Support taking decisions to safeguard schedule reliability, while balancing with other main goals, such as utilizations, costs mitigation – finally taking the best decision possible for the company. - Ensure optimal baselines are in place throughout the year, challenge/propose adjustments proactively according to the reality/situation of each service/vessel. Proactively support & take decisions to avoid costs, e.g. reduce rollovers and/or roll in cost-efficient locations, support taking cost-optimal contingency measures. - Challenge CA's adherence, overbooking levels and Others' share, ensure usage of prioritization rulebook.What Makes You A Fit - Operational background and Trade Management or Commercial Steering experience welcome - Comprehensive knowledge about HL applications (FIS, Qlik.) (Advantageous) - Proficient in MS-Office products (Excel, PowerPoint) - Analytical, systematic and efficient way of working - Motivated, proactive and reliable - Willing to take ownership of tasks and responsibility - Team player with strong communication skills - Excellent negotiations skills and assertiveness - Acceptance of flexible working times also on holidays/weekends - Experience in dealing with different stakeholder groups - Ability to develop and implement new concepts and structures - Knowledge about Hapag-Lloyd's global product offering (Network & Partners) (Advantageous)