Fraud Officer
Company not disclosed
Job Description
We are looking for a Fraud Monitoring Officer to join our team in Riyadh. Key Responsibilities: • Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks. • Review customer records and transaction activity to identify suspicious patterns or behavior. • Investigate and process fraud alerts in accordance with internal procedures and guidelines. • Contact customers to verify suspicious or potentially fraudulent transactions. • Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies. • Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner. • Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases. • Immediately escalate critical risks and unresolved issues to the direct manager. Requirements: • Bachelor’s Degree. • Minimum 1 year of experience in Financial Fraud or Fraud Monitoring. • Excellent communication skills in both Arabic and English. • Proficiency in Microsoft Office applications. • Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.
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