Job Description
Roles & Responsibilities To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. - The Site head role is a high intensity, high responsibility and hands on role. - The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels. Key deliverables. - Maintain healthy relationship with client/employees. - Vendor relationship & on-the-go training. - Managing and minimizing process and system deviations. - Managing delivery SLAs and maximizing customer satisfaction. - Engaging vendors & maximizing their business involvement. - Assertive and persistent in approach with an attitude of getting work done. - Amicable and able to form and foster business relationships. - Ability to handle conflict professionally. - Ability to connect to on ground reality and act decisively and quickly. - Ability to identify, understand and process data on a regular basis. - Driven and motivated with an attitude to create an impact and go beyond what is asked. - Professional Conduct and respect for co-workers. - Honesty and Sincerity is a must. Requirements - Must have from Hotel Management background. - 4- 6 years of experience. - Fostac Trained. - Food-tech Experience is an added advantage. - Local language is mandatory.