Director of Airport Operations

Role Description The Director of Airport Operations will oversee and coordinate day-to-day airport operational activities to ensure safe, efficient, and high-quality service delivery. This part-time remote role involves managing operational procedures, monitoring performance indicators, and aligning airport operations with organizational policies and regulatory requirements. The director will collaborate with internal teams and external stakeholders, including airlines, ground services, and regulatory bodies, to resolve operational issues and improve customer experience. Key responsibilities include supervising operations staff, managing budgets and resource allocation, reviewing operational reports, and implementing continuous improvement initiatives. The director will also contribute to strategic planning for airport operations, risk management, and development of policies and guidelines that support sustainable, inclusive, and reliable airport services. Qualifications - Candidates should possess strong Operations Management experience, including airport or transportation operations oversight and process optimization. - Candidates should possess robust Analytical Skills, such as data interpretation, problem-solving, and performance monitoring using operational metrics. - Candidates should possess proven Team Management capabilities, including staff supervision, coaching, and cross-functional coordination. - Candidates should possess Budgeting skills, including cost control, resource planning, and financial reporting for operational units. - Candidates should possess excellent Customer Service skills, with a focus on traveler experience, service recovery, and stakeholder communication. - Relevant experience in aviation, airport management, or transportation logistics is highly beneficial. - Bachelor’s degree in Business Administration, Aviation Management, Operations Management, or a related field is preferred. - Knowledge of aviation safety standards, regulatory frameworks, and risk management practices is an advantage. - Ability to work independently in a remote setting, manage multiple priorities, and collaborate effectively across diverse teams. - Strong written and verbal communication skills in English; Arabic language skills are an asset.