Presales Consultant
Company not disclosed
Job Description
About our Client: Our client is a venture-backed, leading Chat Commerce and Customer Experience platform serving businesses across the Asia-Pacific region. Driven by a simple yet powerful vision, "Convert every visitor into a customer through chat," the company empowers brands to build meaningful customer relationships through AI-powered conversational commerce. Why Join? - Join a fast-growing, venture-backed technology company - Work with cutting-edge AI and conversational commerce solutions - Collaborate with leading brands across multiple industries - Be part of an innovative and dynamic team shaping the future of customer engagement About the Role - Collaborate closely with the sales team to understand client requirements, identify their needs, and craft tailored solutions that address their objectives. - Partner with Sales team and Customer Success Management to understand specific customer challenges and business needs: to identify areas of opportunity and, beyond, to build and execute the account development plan. - Deliver persuasive and articulate demonstrations of solutions to prospective clients, showcasing the value and benefits of our client's solutions to senior stakeholders and C-level executives. - Create and maintain a repository of up-to-date sales collateral including presentations, proposals, and case studies. - Engage in technical discussions and address objections with prospective clients, ensuring a clear understanding of our client's capabilities. - Assist in RFP/RFI responses, ensuring they are both compelling and competitive. - Keep abreast of product updates, industry trends, and competitors to enhance sales strategies. - Develop an in-depth understanding of the competition, differentiators and business strategy - Provide market and customer feedback to the Product Management team to support product enhancements and deliver greater value to customers. - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows The Successful Applicant - Bachelor's degree in Business, Marketing, IT, or related field. - 5+ years of experience in a pre-sales, sales engineering, or customer-facing consulting role, preferably in the SaaS or Marketing technology sector. - Strong technical aptitude and ability to translate complex technical concepts into tangible business benefits. - Exceptional presentation and communication skills. - Ability to work effectively in a collaborative team environment. - Highly motivated, with a proven track record of establishing relationships with clients and meeting sales targets.
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