Hostess

Kitopi
Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

We are looking for a friendly, well-presented, and professional Hostess to join our team. As the first point of contact for our guests, you will play a key role in delivering a welcoming and memorable experience. You will greet guests, manage reservations, and coordinate seating arrangements to ensure smooth service flow. Key Responsibilities: - Greet guests with a warm and welcoming attitude upon arrival. - Manage the waitlist and reservations using a seating chart or booking software. - Escort guests to their tables and present menus. - Communicate wait times and accommodate special requests when possible. - Coordinate with servers and kitchen staff to optimize seating and service flow. - Answer phone calls and respond to guest inquiries courteously and professionally. - Maintain the cleanliness and appearance of the front-of-house area. - Handle guest complaints or concerns promptly, escalating to management as needed. - Assist with basic administrative tasks and support team operations when necessary. Requirements: - High school diploma or equivalent. - Prior experience as a hostess or in a customer-facing role is a plus. - Excellent communication and interpersonal skills. - Professional appearance and demeanor. - Ability to multitask and remain calm under pressure. - Flexible schedule, including evenings, weekends, and holidays. - Familiarity with reservation systems (e.g., OpenTable, Resy) is an advantage. Working Conditions: - Fast-paced hospitality environment. - Standing for extended periods.

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About Kitopi

Food & Beverages
Dubai, United Arab Emirates
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