Associate Technical Support (UK)

izmo ltd
Bengaluru South, Karnataka, India
Salary not specified
Posted
Full-time
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Job Description

Job Title: Associate Technical Support Location: JP Nagar, Bangalore Employment Type: Full-time in the office, Mon-Friday Experience Level: 2 - 4 years Timings: 1:00 PM -10:00 PM Job Summary We are seeking a reliable and detail-oriented content management associate to assist with day-to-day semi-technical and administrative operations. The ideal candidate will have a good understanding of HTML and CSS, familiarity with websites, content management systems (CMS), and CRM platforms. Proficiency in Microsoft Office tools, strong communication skills, and a proactive, detail-focused approach to work are essential. Exposure to SEO and Google Analytics, along with the ability to prioritize tasks, work independently, and contribute effectively as part of a team, is highly desirable. Key Responsibilities - Provide semi-technical and administrative support to the content management team, ensuring smooth day-to-day operations. - Maintain meticulous attention to detail and demonstrate a proactive approach to tasks, problem-solving, and process improvement. - Execute HTML-based content updates, formatting, and webpage maintenance within the CMS, ensuring consistency with brand guidelines and digital standards - Manage, organize, and maintain documents, spreadsheets, and CRM data to support operational efficiency. - Coordinate effectively with cross-functional teams and stakeholders to facilitate communication and timely execution of initiatives. - Ensure accurate record-keeping and assist with the preparation of reports and tracking of content-related issues. - Support adherence to Standard Operating Procedures (SOPs), project briefs, and quality standards. Requirements - Good knowledge of HTML and CSS. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Strong written and verbal communication skills. - Experience or exposure to CRM systems and content management systems (CMS). - Basic understanding of SEO, Digital Marketing and Google Analytics, including reporting and data analysis. - Ability to prioritize tasks effectively and manage time efficiently. - Capable of working independently while contributing positively as part of a team. - Willingness to learn, take initiative, and demonstrate a proactive approach to responsibilities. Preferred Qualifications - Previous experience in a similar support, administrative, or content management role is a plus. - Familiarity with content management systems (CMS), CRM platforms, or other customer service tools. - Experience working with international clients is an added advantage. Interested, share your resume to kamaljit.kaur@izmoltd.com

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About izmo ltd

Retail / Wholesale / Distribution
Bengaluru, India
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