Visitor Services Assistant / Guest Services Assistant / Destination Services Assistant
Company not disclosed
Job Description
We're Hiring: Visitor Services Assistant / Guest Services Assistant / Destination Services Assistant Location: United Arab Emirates (Remote) Employment Type: Part-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully RemoteAbout Us We are a globally focused organization supporting tourism, hospitality, destination services, visitor programs, and travel-related operations. Our teams help coordinate visitor information, destination arrangements, activity details, schedules, and related administration to support smooth and organized experiences. We value reliable professionals who communicate clearly, stay organized, and pay close attention to detail.The Role We are seeking a proactive Visitor Services Assistant / Guest Services Assistant / Destination Services Assistant to support visitor coordination, destination information, guest arrangements, and tourism-related administration. You will assist with researching destination information, organizing visitor resources, coordinating activities and schedules, maintaining records, and supporting day-to-day destination service operations. This part-time, fully remote opportunity offers flexible working hours and exposure to tourism, hospitality, destination management, visitor services, travel administration, and digital coordination platforms.Key Responsibilities - Assist with visitor, guest, destination, tourism, and travel-related administrative activities. - Provide accurate information about destinations, attractions, activities, transportation, facilities, schedules, and local services. - Assist with coordinating visitor activities, excursions, transportation arrangements, appointments, schedules, and destination services. - Research and organize information about attractions, venues, activities, destinations, transportation options, and local services. - Prepare destination guides, visitor information, activity details, schedules, maps, contact lists, and supporting materials. - Maintain accurate visitor, guest, destination, supplier, activity, and service records. - Coordinate with hotels, attractions, tour operators, transportation providers, venues, activity providers, and destination partners. - Monitor upcoming activities, visitor schedules, bookings, appointments, and outstanding requirements. - Assist with changes, cancellations, rescheduling, special arrangements, and routine visitor requests. - Follow up with suppliers and service providers regarding availability, confirmations, schedules, pricing, meeting points, and operational requirements. - Maintain organized digital records including visitor information, destination resources, supplier details, activity schedules, and supporting documents. - Assist with preparing visitor lists, destination summaries, activity schedules, supplier updates, and routine administrative reports. - Respond to routine inquiries regarding destinations, attractions, activities, facilities, schedules, and local services. - Assist with resolving routine information gaps, schedule changes, availability issues, and coordination discrepancies. - Coordinate with internal teams and external service providers to ensure destination-related activities are properly organized. - Identify opportunities to improve visitor coordination, destination information, activity organization, and administrative workflows.Requirements - Bachelor's degree or equivalent qualification in Tourism, Hospitality, Travel Management, Events, Business Administration, or a related field is preferred. - Minimum of 3+ years of professional experience in tourism, hospitality, visitor services, destination management, travel coordination, or a related function is preferred. - Understanding of tourism operations, destination services, visitor information, activity coordination, and hospitality administration. - Familiarity with booking platforms, tourism databases, CRM systems, spreadsheets, digital maps, online research tools, and collaboration platforms. - Excellent attention to detail when handling visitor information, schedules, destinations, activity details, supplier information, and documentation. - Strong written and verbal communication skills with the ability to organize and communicate information clearly. - Strong organizational and time-management skills with the ability to manage multiple activities, requests, suppliers, and deadlines. - Good research and problem-solving skills with the ability to locate, verify, and organize destination information. - Strong coordination and follow-up skills with the ability to work with multiple service providers. - Reliable, responsive, proactive, organized, and comfortable working independently in a remote environment.What We Offer - Flexible part-time hours with a fully remote working arrangement. - Competitive compensation aligned with experience and visitor and destination service responsibilities. - Exposure to tourism, hospitality, attractions, destination services, activity providers, and digital travel platforms. - Opportunities to strengthen visitor coordination, destination research, activity administration, and tourism operations skills. - Professional development through hands-on involvement in destination and visitor service operations. - A collaborative environment focused on accurate information, organized activities, effective coordination, and continuous improvement. -