Job Description
Role Summary The Sales Executive is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, preparing quotations, achieving assigned sales targets, and ensuring a smooth sales and order fulfillment process. The role involves regular customer visits, market research, coordination with internal departments and suppliers, and follow-up on payments and deliveries. The position requires a customer-focused individual with strong communication and sales skills and preferably experience in the lubricants and spare parts industry. Key Responsibilities - Research and identify potential customers for the company's products and services - Develop and maintain strong relationships with customers, consultants, and third parties to secure new business opportunities and deals - Handle customer inquiries received by email, fax, and phone, and provide appropriate information and quotations - Follow up on quotations and maintain accurate and updated quotation records - Identify, contact, and visit new and existing customers to understand their requirements and recommend suitable products - Prepare and deliver technical presentations to customers and prospective customers - Explain product features, capabilities, and limitations based on customer requirements and technical knowledge - Follow up on customer orders and coordinate with relevant departments to ensure timely and accurate delivery - Coordinate with suppliers regarding placed orders and arrange the required logistics until the products are received by the store - Achieve the assigned sales targets for the designated product category - Conduct regular market research and analysis and provide management with relevant feedback and recommendations - Handle customer complaints professionally and ensure timely resolution by coordinating with the relevant departments - Maintain regular communication with customers to ensure a high level of customer satisfaction - Maintain accurate records of customer communications, sales activities, quotations, and business opportunities - Submit required sales and activity reports, including daily call reports, weekly work plans, and monthly/annual territory analysis - Follow up on customer payments and ensure timely collection of outstanding amounts in accordance with approved credit facilities - Conduct appropriate market and customer financial investigations before applying for credit facilities - Follow company policies and procedures throughout all stages of the sales cycle - Ensure a prompt, efficient, and timely flow of sales-related documentation - Attend all required training programs - Comply with the requirements of Nass Commercial's Integrated Management System (IMS) - Maintain a professional appearance and conduct at all times - Perform any other duties that may reasonably and safely be assigned Qualifications, Skills & Experience - Bachelor's degree in Commerce, Engineering, or a related field - All educational certificates must be authorized/recognized by the relevant Bahrain Government authorities - 2-5 years of relevant sales experience, preferably within automotive spare parts, or related industry - Strong sales and business development skills - Good understanding of business and commercial principles - Strong customer service and relationship-management skills - Excellent interpersonal and communication skills - Strong negotiation and persuasion skills - Customer-focused with the ability to understand and respond to customer needs - Good organizational skills with attention to quality, structure, persistence, and deadlines - Good computer skills, including Microsoft Office - Ability to learn the company's products, business, culture, and processes quickly - Ability to work independently and under pressure while maintaining safety and efficiency
Similar jobs
- Sales Executive
Euro Motors · Bahrain
- Sales Executive
Batelco by Beyon · Bahrain
- ZAIN1714 - Outdoor Sales - Business to Customer (B2C)
Zain Bahrain · Manama, Capital Governorate, Bahrain
- ZAIN1017 - Zain Youth - Consumer Sales
Zain Bahrain · Manama, Capital Governorate, Bahrain