Service Desk |Certification Program in Financial Services – Operations & Sales

🚀 TRAINER REQUIREMENT We are looking for Experienced Trainers to deliver intensive offline training programs for students: 1. Service Desk Training Program 2. Certification Program in Financial Services – Operations & Sales 🏫 Mode: Offline ⏳ Duration: 200 Hours 🕐 Daily Training: 5–6 Hours per Day 📍 Location: Hyderabad, Telangana Key Topics for Service Desk Training Program : * Communication & Soft Skills * MS Excel & PowerPoint * Microsoft 365 & Outlook * Hardware & Operating Systems * ServiceNow * Incident & Service Request Management * Windows Server & Active Directory * Remote Support Tools * Networking & VPN Troubleshooting * Customer Handling & IT Support * Interview & Resume Preparation * Practical Activities & Roleplay Key Topics for Certification Program in Financial Services – Operations & Sales : * Banking & Financial Services * KYC, AML & Banking Operations * Lending, Risk & Fraud Management * Customer Handling & Sales * BPO / ITES Operations * Accounting Basics * Excel & PowerPoint * Communication & Interview Skills 👨‍🏫 Trainer Requirements: • Relevant industry/training experience • Strong practical knowledge of the respective domain • Good communication & classroom training skills • Prior offline training experience preferred 📩 For queries, please contact: Suheera – 7411955041(HR) Note : Please share this requirement with suitable trainers in your network. Thank you, Team ExcelR