Senior Security Officer - Banking Environment

Location: Harbourfront / CBD Area Shift: Rotating Shift (2D2N2O) Timing: 0800hrs to 2000hrs & 2000hrs to 0800hrs SSO Rank Responsibilities - Alarm and event Monitoring (24*7) - Maintain tracker of every alarms in excel (Daily) - Escalate Technical issue to vendor - Vendor entry - Necessary arrangement (PTW, DC form) - Update Technical Security Officer for any Technical fault where immediate attention required - Coordinate with RES for maintenance fault which impacts ACS & CCTV equipment - Update local incidents to site PSM and SOACC - Responsibilities and support with card programming - Escalating incidents in relation to water leakage, high temperature in specific office premises, and power outages / voltage dip in these countries - Contact local PST for further details to understand if there are any critical impact - Daily Sit-rep/Nightly Calls - SEA+Japan - Email to REM (Research and Event Monitoring Team) for their necessary attention - CCTV Manual health check (03 times/day) - Check Op-center outage alert and take action accordingly - Op-Center health check report (03 times/day) - Auto Rejected images report (01 time/day) - Verify vendor service report after work gets completed - Health check of Security systems after ad-hoc work (Power down, Project activity, RES maintenance work) - Weekly Security System checklist report (ACS&CCTC) - Weekly CCTV health check report Qualifications - All qualifications contained in Senior Security Officer level, plus: - Senior Security officers preferably shall have a qualification in security related training courses studies (exception applies with experience) - Must provide coaching, training and counseling to security resources under their charge. - Good public relationship skills - Provide correct facilitation of guests, employees and visitors. Required Skills - Basic Computer knowledge - Ability to manage Security Reception - Experience with Visitor Management System Preferred Skills - Experience in alarm and event monitoring - Familiarity with ACS & CCTV equipment - Knowledge of technical fault escalation