Front Office Associate

We are looking for a Front Office Associate to be the first point of contact for our guests. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. WHAT AWAITS YOU? - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls. - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures). - Provide basic and accurate information in-person and via phone/email. - Receive, sort, and distribute daily mail/deliveries. - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). - Order front office supplies and keep inventory of stock. - Doing Check In – Check out. WHAT DO WE EXPECT? - Proven work experience as a Hotel Receptionist, Front Office Representative, or similar role. - Opera knowledge is must. - Professional attitude and appearance. - Solid written and verbal communication skills. - Ability to be resourceful and proactive when issues arise. - Excellent organizational skills. - Multitasking and time-management skills, with the ability to prioritize tasks. - Customer service attitude. - High school degree; additional certification in Office Management is a plus.

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