Senior Quality Assurance Manager
Craft GroupJob Description
Senior QA/QC & Project Closeout / Handover Manager Location: AlUla, Saudi Arabia Joining: Immediate Assignment: Full-time, site-based until final handover Role Purpose Take full ownership of QA/QC, completion, snagging, closeout, and handover, coordinating Construction, MEP, T&C, subcontractors, Document Control, Consultant/PMC, and Client until final acceptance. Key Responsibilities - Lead the closeout and handover plan by building, area, room, and system. - Close all outstanding WIRs, MIRs, NCRs, observations, RFIs, snags, and quality records. - Lead daily snagging/de-snagging and verify readiness before Consultant/Client inspections. - Coordinate completion, testing, commissioning, and handover of civil, architectural, fit-out, MEP, ELV, fire/life-safety, and specialist systems. - Drive progressive handover of rooms, areas, buildings, and systems. - Close subcontractor and supplier quality obligations. - Complete all as-builts, O&M manuals, T&C records, warranties, training records, spare parts, certificates, statutory approvals, and handover dossiers. - Coordinate directly with Consultant, PMC, and Client to remove all handover blockers. - Maintain a daily dashboard showing open, closed, overdue, and critical items. - Support commercial certification through complete inspection and quality records. - Remain fully dedicated on site until Taking Over and final acceptance. Minimum Profile - Engineering degree; master’s preferred. - Valid Saudi Council of Engineers registration. - ISO 9001:2015 Lead Auditor / CQI-IRCA or equivalent preferred. - 12–15+ years of construction experience, including at least 5 years in senior QA/QC management. - Strong GCC/KSA experience. - Proven experience in project completion, snagging, T&C coordination, closeout, and final handover. - Hospitality, luxury fit-out, or complex multidisciplinary project experience strongly preferred. - Experience with major KSA/PIF clients preferred. Leadership and Personality Requirements - Very strong, confident, and decisive personality. - Excellent leadership presence with the ability to take immediate control of the closeout process. - Exceptional communication, negotiation, and persuasion capabilities. - Proven ability to convince Consultant, PMC, Client, subcontractors, and internal teams through facts, technical justification, and clear solutions. - Firm but professional, calm under pressure, and capable of resolving difficult disputes. - Hands-on, highly organized, and fully accountable for results. - Must be capable of pushing all parties toward closure without damaging working relationships. - Immediate availability is mandatory. Mandatory Proven Track Record The candidate must provide verifiable evidence of: - Successful handover of at least one major multidisciplinary project. - Leadership of major snagging, de-snagging, and closeout campaigns. - Management of multidisciplinary QA/QC teams. - Closure of substantial volumes of quality and handover documentation. - Direct Consultant/PMC/Client coordination through final acceptance. - Obtaining Taking Over Certificates, completion certificates, or equivalent client approvals. The required benchmark should match or exceed experience involving 18,000+ closeout documents, 100+ Taking Over Certificates/work orders, dedicated closeout-team leadership, and project-wide de-snagging. CVs without demonstrated closeout and final handover achievements should not be shortlisted. Core KPIs - 100% closure of critical NCRs and observations. - 100% closure of mandatory WIRs/MIRs affecting handover. - 100% closure of handover snags. - Complete T&C and handover documentation. - Progressive Consultant/Client acceptance without premature inspection requests.
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