Job Description
About Addmind Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels. We are seeking a friendly, attentive, and professional VIP Waiter to join our growing Ushuaia team in Dubai . The ideal candidate will deliver an excellent guest experience by providing efficient, high-quality food and beverage service. This position requires strong product knowledge, a positive attitude, and the ability to thrive in a fast-paced, high-energy beach club environment. Position Type: Seasonal Key Responsibilities VIP Client Acquisition & Business Development - Proactively identify, approach, and onboard new VIP clients and groups. - Build and maintain a strong personal network of VIP guests, promoters, and industry contacts. - Generate new business leads through networking, referrals, social events, and market presence. - Meet and exceed individual booking and revenue targets set by management. Guest Relationship Management - Build long-term relationships with VIP clients to encourage repeat visits and loyalty. - Act as the primary point of contact for VIP guests before, during, and after their visit. - Understand and anticipate client preferences to deliver a tailored, high-touch experience. - Handle client requests, special occasions, and last-minute changes with discretion and professionalism. Event & Table Sales - Drive table reservations, bottle service sales, and event packages to VIP clients. - Promote upcoming events, artist line-ups, and experiences to the VIP client base. - Negotiate and coordinate special arrangements, packages, and group bookings. - Work closely with the marketing and events team to align outreach with promotional calendars. Networking & Market Representation - Represent the venue at industry events, partner venues, and social occasions to expand the client network. - Build relationships with hotels, concierges, promoters, and other referral partners across Dubai. - Stay current on competitor venues, market trends, and the broader VIP nightlife landscape. - Act as a brand ambassador for Addmind and Ushuaia Dubai Harbour Experience at all times. Reporting & Client Documentation - Maintain an accurate, up-to-date VIP client database, including preferences and booking history. - Track leads, conversions, and revenue generated against personal and team targets. - Provide regular reports to management on business development activity and pipeline. - Report market feedback, client insights, and competitor activity to inform strategy. Administrative & Financial Support - Coordinate bookings, deposits, and billing arrangements in line with company procedures. - Liaise with floor and table service teams to ensure VIP client expectations are met on-site. - Support shift handovers, briefings, and administrative tasks related to VIP accounts. - Manage guest-related data entry and reservation notes accurately. Requirements - High school diploma or equivalent; a degree in hospitality, business, or marketing is an advantage. - Minimum 2-3 years of experience in VIP relations, business development, or sales within nightlife, F&B, or premium hospitality venues. - Established network of VIP clients and industry contacts within Dubai is highly desirable. - Proven track record of meeting sales or booking targets. - Excellent communication, negotiation, and interpersonal skills, with a polished and professional presentation. - Strong commercial instinct and a proactive, results-driven attitude. - Ability to work under pressure in a fast-paced, high-energy, and high-volume environment. - Flexibility to work evenings, weekends, and late nights in line with venue and event schedules. - Team player with a guest-first, relationship-driven approach. - Physical stamina to remain active for extended periods and manage a demanding pace during events. What We Offer - Opportunity to work with one of the region's leading hospitality and lifestyle groups. - Dynamic, collaborative, and multicultural work environment. - Exposure to a high-energy beach club environment and vibrant guest experiences. - Career growth and professional development opportunities. Join Us If you are a proactive, well-connected professional with a passion for building relationships and driving business, we would love to hear from you. Apply now and become part of the Addmind journey.