Sr. Executive-Customer Relations
Brigade GroupJob Description
Ob Description - Real Estate candidates are preferred - Should have hands on experience in registration process & Customer communication. - Addressing customers queries related to legal documentation & Sale deed drafts. - Should be clear on Payment Structure & final reconciliation statement with accounts team. - Responsible for creating daily scheduled reports from SAP on registrations scheduled/completed and various other reports on need basis. - Interact with customers and make follow up calls in order to push customer for registration. - To have clear understanding on the documents required for registration (Katha, EC, K2 Challan & sale deed) - Follow up with Banks & Customers for the final disbursement. - Constant follow up emails for those customers who are delaying to complete registration process. - Proper coordination with team members & advocate office for smooth process to complete the registrations. - Co-ordinating with Accounts team to update records and financial transactions. - Preparing Registration statements. - Addressing audit queries post registration. Required Key Skill - Candidates good in communication (it is vital for both internal and external customers 150 monthly registrations) - Handled a project which is OC received (they would have done registration and can relate it better with our process) .
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