Executive

Job Description To support and coordinate the day-to-day delivery of soft and hard facilities management services, ensuring smooth operations, quality service delivery, safety, statutory compliance, and customer satisfaction. Responsibilities - Coordinate daily operations of MEP, HVAC, electrical, plumbing, civil, fire & life-safety and other building services. - Monitor preventive and corrective maintenance activities. - Follow up on breakdowns and ensure timely resolution of maintenance complaints. - Coordinate with technicians, supervisors and specialist contractors. - Monitor maintenance schedules and ensure completion within agreed timelines. - Maintain equipment, maintenance and service records. - Assist with statutory inspections, testing and compliance requirements. - Monitor CAFM/work-order requests and ensure proper closure. - Coordinate cleaning, housekeeping, waste management, pest control, landscaping, security and other soft services. - Monitor manpower deployment, attendance, uniforms and grooming standards. - Conduct routine site inspections and ensure cleanliness and service standards are maintained. - Follow up on customer complaints and ensure corrective actions are completed. - Monitor consumption and availability of cleaning materials, chemicals and other consumables. - Ensure contractors deliver services according to agreed SLAs and KPIs. - Ensure compliance with company HSE policies and site safety procedures. - Conduct routine safety and service inspections. - Ensure appropriate PPE and safe working practices are followed. - Report incidents, hazards and unsafe conditions promptly. - Support emergency response and evacuation procedures. - Coordinate with vendors and contractors for scheduled and corrective works. - Monitor contractor performance and service quality. - Verify work completion and service reports. - Assist with quotation comparisons, purchase requests and invoice verification. - Prepare daily, weekly and monthly operational reports. - Maintain service records, checklists, inspection reports and maintenance documentation. - Track pending work orders and ensure timely closure. - Assist the Facilities Manager/Senior Executive with operational and administrative tasks. Qualifications - Diploma or Bachelor's degree in Facilities Management, Engineering, Building Services, Hospitality or a related field. - 2–5 years of experience in facilities management or a similar operational role. - Experience in both soft and hard FM services is preferred. - Basic knowledge of MEP systems, cleaning operations, HSE and contractor management.