Restaurant Manager

Confidential Jobs
Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

JOB DESCRIPTION Position: Restaurant Manager Department: Food & Beverage Operations Location: Abu Dhabi Reports To: F&B Manager Salary - AED 14,000 Salary Job Purpose The Restaurant Manager is responsible for overseeing the daily operations of a fine dining restaurant, ensuring exceptional guest experiences, operational excellence, and high service standards in line with luxury hospitality expectations. The role manages all front-of-house restaurant operations including service delivery, team leadership, guest relations, financial performance, training, and coordination with culinary and supporting departments to ensure smooth and efficient operations. Main Duties & Responsibilities Restaurant Operations - Manage the overall day-to-day operations of the fine dining restaurant. - Ensure all service standards, operational procedures, and guest experience expectations are consistently maintained. - Monitor restaurant setup, cleanliness, ambience, presentation, and service flow. - Ensure smooth coordination between front-of-house and kitchen operations. - Handle guest feedback, complaints, and service recovery professionally and efficiently. - Maintain high levels of guest satisfaction and repeat business. Team Leadership & Staff Management - Lead, supervise, and motivate the restaurant team including supervisors, captains, hosts, bartenders, and waitstaff. - Conduct daily briefings and communicate operational updates to the team. - Manage staff scheduling, duty rosters, attendance, and manpower allocation. - Ensure all colleagues maintain grooming, hygiene, and professional presentation standards. - Support recruitment, onboarding, training, and performance management initiatives. - Foster a positive, collaborative, and service-driven working environment. Guest Experience & Service Excellence - Personally engage with guests to ensure a personalized and memorable dining experience. - Maintain strong knowledge of menus, beverages, promotions, and fine dining service etiquette. - Ensure VIP guests and special requests are handled with attention to detail. - Monitor service quality and continuously improve guest satisfaction levels. Financial & Commercial Responsibilities - Support achievement of revenue targets, profitability, and cost control objectives. - Monitor daily sales performance and operational expenses. - Control wastage, breakage, and inventory usage. - Assist in budgeting, forecasting, and financial reporting. - Ensure accurate billing, cashiering, and closing procedures. Inventory & Compliance - Coordinate with purchasing and stores regarding operational requirements. - Monitor stock levels of beverages, operating supplies, and restaurant equipment. - Ensure compliance with hygiene, health, safety, and municipality regulations. - Maintain HACCP and food safety standards at all times. Events & Promotions - Support execution of private dining events, promotions, and special occasions. - Coordinate with Marketing and Events teams regarding restaurant campaigns and guest experiences. - Assist in developing new ideas to improve restaurant performance and guest engagement. Key Skills & Competencies - Strong leadership and team management skills - Excellent guest service and interpersonal abilities - Strong understanding of luxury fine dining operations - Excellent communication and problem-solving skills - Ability to manage operations in a fast-paced environment - Strong financial awareness and operational control - Attention to detail and service excellence mindset - Knowledge of POS systems and restaurant reporting Qualifications & Experience - Diploma or Degree in Hospitality Management or related field preferred - Minimum 5–7 years of experience in restaurant operations within luxury hospitality or fine dining environments - Minimum 2–3 years of experience in a Restaurant Manager role - Strong knowledge of international fine dining service standards - Experience within UAE/GCC hospitality industry is advantageous

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