Pharmacy Retail Associate, NUHS Pharmacy

The Pharmacy Retail Associate will provide quality customer service and assist the retail supervisor in ensuring smooth operations in the retail pharmacy. Job Responsibilities - Operational - Ensure that the store is opened punctually and computer systems are user-ready - Monitor the queue and actively respond to reduce the waiting time of patients - Ensure that the float is ready and prepared on time - Actively promote weekly specials and practice plus-selling - Operating cash register and handling of cash in the pharmacy - Ensure good housekeeping at retail trading, storage areas and at retail shop floor - Maintain store security (e.g. stocks, premise and stored information) at all times - Maintain proper records and maintenance of the equipment used in the pharmacy - Monitor stock levels and replenish stocks in the pharmacy - Maintain condition of stock to ensure all stocks are under appropriate conditions and in good saleable condition - Perform goods receipts and handle inter-branch transfers and error reports - Assist in cycle counts and stock takes - Administration - Maintain proper daily sales records - Perform data entries into inventory system – SAP - Assist in compiling information and filing of retail documents in a neat and organized manner. - Assist to generate monthly reports for analysis/checks - Staff Training and Development - Assist to coach and orientate new staff on retail workflows and pharmacy activities - Assist to conduct briefing for promoters - General - Perform any other duties as assigned by the Reporting Officer - Involve in work place improvement projects/ activities as and when required Job Requirements: - GCE N or O level qualification - 2 - 3 years of relevant experience required - Excellent service oriented and has good interpersonal skills - Good team player and self-motivated. Working Hours 5.5 days' work week (non-shift) Work Location National University Polyclinics (NUP) - West Region (include Yew Tee which will be opening in early 2027)