Waiter/Waitress
Palazzo Versace DubaiJob Description
Key Responsibilities: - Welcome guests, present menus, explain menu items, and provide recommendations when required. - Take and accurately process food and beverage orders, ensuring all guest preferences and special requests are communicated to the relevant team. - Serve food and beverages efficiently and professionally, following established service standards and sequence of service. - Maintain excellent knowledge of menus, ingredients, allergens, beverages, promotions, and outlet offerings. - Monitor guest needs throughout the dining experience and proactively provide attentive and personalized service. - Coordinate closely with the kitchen, bar, hostess, and other F&B team members to ensure smooth and timely service. - Process guest bills and payments accurately and handle any billing enquiries professionally. - Maintain cleanliness, organization, and presentation of tables and service areas in accordance with luxury hotel standards. Candidate Requirements: - Previous experience as a Waiter/Waitress or in a similar F&B service role, preferably within a 5-star hotel or luxury restaurant. - Strong knowledge of food and beverage service standards and restaurant operations. - Excellent communication and interpersonal skills with a guest-focused approach. - Good knowledge of menu items, ingredients, and basic food safety and allergen awareness. - Positive attitude, professional appearance, and genuine passion for hospitality. - Strong attention to detail with the ability to manage multiple guest requirements efficiently. - Good command of English; additional languages are an advantage. - Flexible to work shifts, weekends, and public holidays in a fast-paced luxury hospitality environment.
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