Yacht Sales Manager / Yacht Charter Assistant

About the JobRole Description A Yacht Sales Manager / Yacht Charter Assistant is responsible for supporting yacht sales, yacht charter bookings, VIP client management, sales coordination, and daily yacht-related operations. The role involves understanding clients’ yachting requirements, recommending suitable yachts, preparing sales and charter quotations, coordinating yacht availability and itineraries, managing high-value clients, and ensuring a seamless luxury yachting experience. Candidates with experience in yacht sales, yacht charter, luxury travel, private aviation, luxury hospitality, high-value sales, real estate, luxury retail, or premium client services are encouraged to apply.Key ResponsibilitiesYacht Sales & Charter - Welcome and communicate with clients in a professional and discreet luxury-service environment. - Understand clients’ requirements, including yacht size, destination, dates, number of guests, budget, itinerary, onboard preferences, and special occasions. - Recommend suitable yachts based on client requirements, vessel type, size, capacity, amenities, destination, and budget. - Present yacht specifications, layouts, cabins, facilities, equipment, onboard services, and key features. - Prepare and present accurate yacht sales and charter quotations. - Compare available yachts, charter options, routes, schedules, pricing, and service levels. - Assist with negotiations and commercial terms within company guidelines. - Follow up on inquiries, quotations, viewings, and pending bookings. - Support yacht sales, charter bookings, repeat business, and cross-selling opportunities. - Maintain strong relationships with HNWIs, family offices, corporate clients, celebrities, yacht owners, brokers, travel advisors, and VIP customers. - Maintain accurate CRM records, client preferences, booking history, and follow-up activities. - Handle client questions, changes, cancellations, complaints, and after-sales matters professionally. - Maintain strict confidentiality regarding client information, yacht ownership, itineraries, and financial transactions.Yacht Charter Coordination - Coordinate charter bookings from initial inquiry through completion of the trip. - Liaise with yacht owners, captains, yacht management companies, brokers, marinas, agents, and service providers. - Check yacht availability, positioning, schedules, cruising areas, and operational requirements. - Coordinate charter dates, embarkation and disembarkation locations, itineraries, and guest requirements. - Assist with charter agreements, booking confirmations, deposits, payments, and required documentation. - Coordinate catering, provisioning, water toys, entertainment, transportation, accommodation, concierge services, and other special requests. - Prepare and maintain guest lists, preference sheets, itineraries, and charter documentation. - Monitor charter arrangements and communicate updates to clients and relevant partners. - Coordinate last-minute itinerary changes, guest requests, schedule adjustments, and other operational requirements. - Ensure all client requirements are communicated accurately to yacht owners, captains, and service providers. - Assist with resolving operational or service issues quickly and professionally. - Conduct post-charter follow-up and support client satisfaction.Yacht Sales Support - Assist with yacht sales listings, presentations, specifications, photographs, and marketing materials. - Coordinate yacht viewings, inspections, sea trials, and private appointments where applicable. - Maintain accurate yacht information, pricing, availability, specifications, and documentation. - Liaise with yacht owners, shipyards, brokers, surveyors, and legal or administrative partners. - Support the preparation of sales proposals, offers, contracts, and transaction documentation. - Monitor yacht market trends, pricing, new listings, and client demand. - Identify potential buyers and charter clients and develop appropriate sales opportunities.VIP Client Management - Provide personalized and discreet service to high-net-worth clients and yacht owners. - Maintain detailed client profiles covering yacht preferences, destinations, travel habits, onboard requirements, and service expectations. - Anticipate client needs and proactively recommend suitable yachts, destinations, and charter opportunities. - Build long-term relationships with family offices, luxury travel agencies, concierge companies, hotels, private aviation companies, and other premium-service partners. - Support VIP yacht viewings, private events, exhibitions, boat shows, and client entertainment activities. - Maintain a high level of confidentiality regarding client identities, travel plans, and yacht-related information.Sales Administration & Operations - Maintain accurate CRM, sales pipeline, charter, quotation, and client records. - Prepare daily, weekly, and monthly sales and operational reports. - Track sales targets, charter revenue, margins, conversion rates, and client retention. - Coordinate with finance regarding deposits, payments, commissions, refunds, and outstanding balances. - Maintain accurate records of yacht availability, supplier quotations, contracts, and confirmations. - Support yacht marketing campaigns, boat shows, networking events, and promotional activities. - Monitor market trends, competitor activity, charter pricing, and customer preferences. - Develop new business opportunities across the UAE, GCC, Mediterranean, Europe, Asia, and other key yachting markets.Requirements - Diploma or bachelor's degree in Business, Hospitality, Tourism, Maritime Studies, Sales, Marketing, or a related field is an advantage. - Previous experience in yacht sales, yacht charter, luxury travel, private aviation, luxury hospitality, high-value sales, or premium client services is preferred. - Yacht brokerage or charter experience is a strong advantage. - Good knowledge of yachts, yacht types, specifications, charter services, and luxury travel is beneficial. - Excellent communication, presentation, negotiation, sales, and closing skills. - Strong client relationship-management and VIP service abilities. - Professional appearance, attention to detail, and strong organizational skills. - Ability to manage multiple inquiries, quotations, bookings, and operational requirements. - Strong numerical, administrative, and problem-solving skills. - Proficiency in CRM systems and Microsoft Office. - Ability to work under sales targets, deadlines, and high-pressure situations. - Flexible to work evenings, weekends, public holidays, boat shows, and special events when required. - Fluency in English is preferred; Arabic, Russian, Mandarin, French, or other languages are an advantage. - Knowledge of the UAE, GCC, and international luxury yacht markets is beneficial. - Knowledge of UAE maritime regulations and yachting industry practices is an advantage.What We Offer - Competitive salary based on experience and qualifications. - Attractive commission and performance incentives where applicable. - Professional luxury yachting and marine environment. - Exposure to HNWIs, yacht owners, family offices, VIP clients, and international yacht markets. - Professional training in yacht products, charter services, sales, and VIP client management. - Opportunities to participate in international boat shows, yacht exhibitions, private events, and networking activities. - Career development opportunities within yacht sales, brokerage, charter, luxury travel, and client management. - Employment benefits in accordance with UAE labour regulations. -