Senior Product Specialist

As our Senior Product Specialist, you will be the bridge between our cutting-edge die bonding technology and the customers who rely on it. You’ll translate complex technical capabilities into real-world solutions, ensuring our machines deliver maximum value across diverse manufacturing environments. Your expertise will directly influence product adoption, customer satisfaction, and the evolution of our next-generation systems. This is a hands-on role that combines technical expertise, customer engagement, application support, and product development. What You’ll Do - Serve as the go-to technical expert for our die bonding machine portfolio, supporting both pre-sales and post-sales activities. - Conduct in-depth product demonstrations, application trials, and process optimization sessions for customers. - Collaborate with R&D to provide market-driven feedback on product features, performance, and usability. - Develop and deliver technical training for customers, distributors, and internal teams. - Troubleshoot and resolve complex application issues, both remotely and on-site. - Prepare detailed technical documentation, application notes, and competitive analysis reports. - Participate in industry exhibitions, technical seminars, and customer visits to showcase our solutions. - Work closely with sales, engineering, and service teams to identify customer needs and develop effective technical solutions. What You’ll Need - A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field. - 3+ years of experience in semiconductor equipment, precision automation, or related manufacturing technology. - Strong understanding of die bonding processes, materials, and equipment operation. - Hands-on experience with motion control systems, vision alignment, and process optimization. - Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. - Strong problem-solving skills and the ability to work independently as well as collaboratively. - Willingness to travel domestically and internationally for customer support, training, and technical activities. - Ability to effectively liaise with business clients in Hong Kong and China; proficiency in Mandarin and/or Cantonese is an added advantage. Talent acquisition based on ITEC vacancies is not appreciated. ITEC job adverts are ITEC copyright © material and the word ITEC® is a registered trademark. ITEC is an Equal Opportunity/Affirmative Action Employer.

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