Job Description
About the role Our client is seeking a receptionist to join its office administration team. This team is responsible for creating a welcoming and professional environment for staff and visitors, while supporting the smooth operation of the office. The role offers the opportunity to be the primary front-of-house presence and contribute to a collaborative and collegial workplace. Key Responsibilities - Great and welcome clients, visitors and staff in a professional and courteous manner - Manage incoming calls, emails, and walk-in enquiries; direct to appropriate personnel - Serve as the main point of contact at the front desk by greetings guests, client and candidates, answering and directing calls, and managing incoming and outgoing mail and packages - Oversee meeting room scheduling and readiness, prepare refreshments, and help host visitors - Maintain pantry supplies and snacks, and ensure common areas – including the lounge, wellness room and visitor desks area clean and presentable as needed - Provide administrative support, including assisting with expense claims, preparing documents and meeting materials and coordinating team travel logistics - Liaise with building management and vendors on office maintenance, coordinate access and onboarding for new joiners an visitors, and help organize office events and social activities Qualifications & Requirements - Diploma, bachelor’s degree or equivalent preferred - At least 3 years of experience in a front-desk, receptionist, administrative, or customer-facing role. - Prior experience as a receptionist, administrative assistant or experience in a professional services, hospitality, private baking is a plus - Maturity and discretion in handling sensitive information and high-profile visitors - Excellent customer service skills and a welcoming, professional manner - Well-presented at all times, maintaining appropriate professional dress and decorum - Immediate availability is preferred For further details, please contact Ashleigh Liu or send across your details to asl@charlottefrank.com Job Code: ASL/73748 Personal data collected will be used for recruitment purposes only By applying for this position, you consent to the collection, use and disclosure of your personal data to Charlotte Frank Recruitment Ltd. and all relevant third parties for the purpose of processing your application for this job position. You understand and acknowledge that your personal data will be processed in accordance with our Privacy Policy https://www.charlottefrank.com/privacy-policy
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