Job Description
Responsibilities: - Conduct full-bag and category-specific fittings (driver, fairway, hybrid, iron, wedge, putter) using GCQuad and/or TrackMan launch monitor systems. - Capture and interpret key performance data including ball speed, club speed, launch angle, spin rates, peak height, carry, total distance, dispersion, and gapping. - Test multiple head and shaft combinations and recommend optimal solutions aligned to each customer’s performance goals, playing frequency, and budget. - Deliver comprehensive fitting reports: technical and precise for advanced golfers; clear, reassuring, and jargon-free for beginners. - Maintain expert-level knowledge across all major OEM fitting systems and club-building philosophies: Titleist, TaylorMade, Callaway, Ping, Cobra. - Stay current with new product launches, shaft technology developments, and fitting methodology advances. - Convert fitting sessions into equipment purchases at a minimum target rate of 70%; report conversion performance to the Sales & Operations Manager. - Cross-sell complementary products within the fitting context: balls, grips, accessories, golf bags, and BEDOWIN nutrition products. - Manage the fitting appointment pipeline proactively; maintain a full and optimised booking calendar. - Contribute technical credibility to the wider sales floor; support Sales Associates with customer product queries. - Develop a personal client portfolio of repeat customers through excellent outcomes, post-fitting follow-up, and relationship management. - Deliver discreet, anticipatory service to VIP/VVIP guests; maintain full confidentiality of visit, equipment specifications, and purchase history. - Liaise with the golf saudi's staff on equipment specifications and fitting requirements where required. - Conduct on-site fitting events and pop-up sessions at Golf Saudi’s owned clubs: Riyadh Golf Club, Dirab Golf Club, and The Palms Golf Club. - Build relationships with club members and develop a recurring, referral-based fitting revenue stream across the club network. - Coordinate logistics for mobile fitting equipment, demo club sets, and technology transport to external venues. - Represent BEDOWIN at Golf Saudi events, tournaments, and corporate days as a fitting and equipment specialist. - Operate and maintain all fitting technology — GCQuad, TrackMan, fitting carts, swing analysis software — to the highest operational standard. - Ensure the demo club inventory is complete, current, correctly specified, properly labelled, and in excellent condition. - Maintain accurate fitting records and build sheets using the store CRM and fitting management system. - Train and support store team members on basic launch monitor operation and fitting concepts. Qualifications: - Degree or Diploma in Golf Management, Sports Science, or related field preferred; PGA or equivalent professional golf qualification is highly preferred. - Minimum 2 years of professional club fitting experience in a premium golf retail, resort, or private club environment. - Certified by one or more leading OEM fitting programmes — Titleist, TaylorMade, Callaway, or PING (certifications verified at selection). - TrackMan certification preferred; Foresight GCQuad or Flightscope experience also accepted. - Demonstrated track record of achieving fitting-to-sale conversion targets in a commercial environment. - Strong playing background and/or experience fitting a broad skill range from beginners to competitive amateurs. - Experience in KSA or GCC golf market is a strong advantage. - Fluent in English; Arabic is a strong advantage for member-facing club events. - Must hold or be capable of obtaining a valid Saudi Iqama. - Based in or willing to relocate to Riyadh, KSA; regular travel to Golf Saudi owned clubs is required. Skills and Competencies: - Advanced club fitting — GCQuad and TrackMan operation, data capture, and result interpretation - Ball flight laws and influence of swing mechanics on equipment prescription - OEM fitting certifications — Titleist, TaylorMade, Callaway, PING (minimum two required) - Golf club construction: shaft characteristics, head design, loft/lie, length, grip specification - Demo inventory management and technical build sheet accuracy - VIP protocol and confidentiality management - CRM and fitting management system operation - Delivering Results (Advanced), Solving Problems (Advanced), Influencing People (Intermediate), Adapting Approaches (Intermediate)