Assistant Revenue and E-Commerce Manager

Company Description At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture. Job Description How does your working day look like … Revenue Responsibilities: - Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels. - Develops Action Plans to reach daily / monthly / yearly KPIs. - Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. - Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms’ data. - Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand. - Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history. - Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners. - Develop and implement strategies to optimize room revenue and occupancy levels. - Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management. - Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management. - Makes sure rate plans are correctly indexed / loaded and distributed to all channels - Utilize revenue management tools and systems to forecast demand and maximize revenue potential. - Analyse data to identify trends, opportunities, and areas for improvement. - Provide insights and recommendations to the management team based on analysis. - Group rate evaluation of high demand exhibitions. - Prepares the weekly Rev Max meetings and ensures completion of slides by all allied departments. E-Commerce Responsibilities: In collaboration with appointed Agency and Regional E-Commerce Team: - Measure/evaluates hotel performance – SEO, SEM and PPC Campaigns - Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends - Review and monitor the content and search engine ranking of competitors’ websites and react appropriately to maintain competitiveness. - Review content across the hotel direct websites (25hours and All.com) and liaise with Marketing for required changes. - Collaborate with Cendyn to ensure ROAS on Metasearch campaigns. - Liaise with the web agency and corporate office for any website/IBE enhancements. In collaboration with hotel marketing: - Develop and implement eMarketing initiatives for the hotel’s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion. - Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites. - Establish and implement the hotel’s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC. - Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc. - Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR & Marketing closely. - Review and regularly monitor the hotel’s primary competition set and maintain digital performance competitiveness Website Analytics – REV - Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly. - Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel’s Opera property management system or any other such MIS tool. - Provide monthly reports on website KPI to the hotel’s management team and the regional and corporate offices. - Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA’s - Drive Digital Direct goals set by Ennismore Regional and Corporate Office. Qualifications Your personality counts more than your CV … - Bachelor’s degree in hospitality management, Business Administration, Finance, or a related field. Certification in Revenue Management is a plus. - Experience with advanced data analytics tools or software. - Familiarity with hotel industry standards and best practices. - Proven experience in revenue management, financial analysis, or a similar role within the hospitality industry. - Strong analytical skills with the ability to interpret complex data and generate actionable insights. - Proficiency in revenue management systems, property management systems (PMS), and Microsoft Excel. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Detail-oriented with strong organizational and time management skills. - Knowledge of market trends and competitive landscape in the hospitality sector. Additional Information What’s In It For You … - Get to know all the other 25hours hotels and stay ten nights a year for free as an employee! - Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world - Benefit from great offers from our numerous cooperation partners - Be part of our hilarious staff parties and much more...

• Assistant Revenue and E-Commerce Manager

  25hours Hotel One Central · Dubai, Dubai, United Arab Emirates