Project Manager (KSA)

Company not disclosed

Riyadh Region
Salary not specified
Posted
Full-time
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Job Description

About Us vFairs is an all-in-one event management platform and Gartner Magic Quadrant Leader helping event planners power conferences, trade shows, and corporate events with in-person, hybrid, and virtual solutions. Our platform includes event registration, on-site badge printing, mobile apps, and more, managing the entire event lifecycle from planning through analytics. Rated 4.9/5 for customer support and recognized as a top platform on G2, we're known for robust technology and customer service that goes the extra mile. vFairs has a transparent, fast-paced, and collaborative culture, with geographically distributed teams united by strong processes and the autonomy to drive solutions forward. About The Role We are looking for a Project Manager with 2-3 years of experience. As we're growing in scale, we have a rising number of clients in the region that are reaching out to us for customizing, enhancing and deploying these events for them. This growth has created a need for a seasoned, experienced leader to step up and liaise between clients and our development hubs, organize our project activities, set client expectations, prioritize operations and ensure quality delivery. Responsibilities - Manage a portfolio of events at any given point of time and plan event delivery schedules - Full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls - Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones - Work with development and event setup teams to ensure event customization and client requests are delivered on-time - Report on event success criteria results, metrics, test and deployment management activities - Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals - Prepare estimates and detailed project plan for all phases of the project - Preparing responses for RFPs - Procure adequate resources to achieve project objectives in planned time frames - Manage the day-to-day project activities and resources and chairs the project management team meetings - Monitor staff performance and complete performance reviews - Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership - Understand inter-dependencies between technology, operations and business needs - Ensure technical accuracy, scalability and quality of event through collaboration with development teams - Measure and optimize processes to increase renewal rate of customers and their satisfaction scores - Conduct post-event calls to collect candid feedback from customers, capture testimonials & create follow-up actions on each feedback item - Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders - Coach, mentor, motivate and supervise project and program team Skills - Bachelor’s Degree in computer sciences or equivalent work experience - Fluent in Arabic and English - 2-3 years of project management experience, including tracking and planning projects - 2-3 years of experience working with business stakeholders within a cross-functional matrix environment - Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective - Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment - Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities

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