Food & Beverage Crew
The First Group HospitalityJob Description
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces. - Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter. - Have full knowledge of F&B menu items to assist guests and waiting staff where needed. - Attend all F&B menu item related trainings. - Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time. - Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc. - Make sure to work in a safe and sanitary way with the food and beverages. - Check supplies and put away stock. - Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen. - Take orders and give information to guests if required and clearly communicate this to colleagues. - Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests. - During the service, he/she should be able to deal with challenges, changes and help with table turnovers. - Assist in clearance of tables during and after service. - If necessary prepare orders like drinks, snacks and breads. - Help in other departments if required. - Attend departmental meetings. - Responsible for cleaning tasks during and after service. - Make sure that all the guest areas look immaculate. - Be friendly, courteous and professional when dealing with guests, staff or other departments. - Perform other duties as requested by the senior management. - Basic knowledge of F&B Department. - Maintain great customer service to all guests. - Responsible for running the food and beverages to the guests. - Good communication with the guests, staff and kitchen. - Pro-active and energetic with a positive 'can do' attitude. - Ability to multi-task with prioritization skills. - Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.
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