sales manager provision and technical

Job Description — Sales Manager (Provisions & Technical) Company: Gadget Link Shipchandlers L.L.C. Location: Dubai, UAE Industry: Ship Chandling / Marine Supplies Position: Sales Manager – Provisions & Technical Reports to: General Manager / Managing Director Employment Type: Full-timeJob Purpose The Sales Manager will be responsible for developing and maintaining business with ship owners, ship managers, vessel operators, fleet managers, purchasing departments, ship agencies, and captains/crew, and generating sales for vessel provisions, bonded stores, deck/engine technical supplies, spare parts, safety equipment and other marine requirements. The candidate must be commercially aggressive, customer-focused and capable of generating new vessel accounts while maintaining strong relationships with existing customers.Key Responsibilities 1. Business Development - Identify and approach new ship owners, ship management companies, operators and ship agencies. - Develop new vessel and fleet accounts in the UAE and international markets. - Generate leads through calls, emails, WhatsApp, LinkedIn, networking and industry contacts. - Visit shipping companies and agencies to introduce company services. - Follow up continuously with prospects until business is secured. - Develop long-term relationships with purchasing managers, fleet managers, superintendents, captains and chief engineers. 2. Provisions Sales - Promote and sell: - Fresh and frozen food - Dry provisions - Meat, seafood, fruits and vegetables - Dairy products - Beverages - Galley and cabin consumables - Bonded stores - Cabin stores - Crew welfare items - Understand vessel-specific requirements and prepare competitive quotations. 3. Technical / Marine Supplies Sales Develop sales for: - Deck stores - Engine stores - Electrical items - PPE and safety equipment - Marine chemicals - Ropes and mooring equipment - Tools and hardware - Welding consumables - Paints and maintenance materials - Pumps, valves, pipes and fittings - Filters, gaskets, bearings and other consumables - Navigation and communication equipment - Engine and machinery spare parts - Urgent/emergency vessel requirements 4. Quotation & Negotiation - Receive RFQs and vessel requirements. - Coordinate with purchasing and suppliers to obtain competitive prices. - Prepare and submit quotations quickly. - Negotiate prices and commercial terms with customers. - Maintain required profit margins. - Follow up quotations and convert them into confirmed orders. 5. Vessel & Port Coordination - Coordinate with operations regarding vessel ETA/ETD and delivery requirements. - Ensure supplies are delivered on time to vessels at Jebel Ali, Fujairah Anchorage, Khor Fakkan and other UAE ports/anchorages. - Handle urgent and last-minute vessel requirements. - Coordinate with port agents, vessel crew, drivers and operations teams when necessary. 6. Customer Relationship Management - Maintain regular communication with existing customers. - Understand customer purchasing patterns and upcoming vessel requirements. - Encourage repeat orders and fleet-wide supply contracts. - Resolve customer complaints professionally and quickly. - Maintain a database of customers, vessels, quotations and sales opportunities. 7. Market Development - Monitor competitor pricing and market conditions. - Identify new shipping companies entering UAE ports. - Develop business from foreign ship-management companies and international clients. - Build a strong network within the marine and shipping industry.Sales Targets & KPIs The Sales Manager will be responsible for measurable targets such as: - Monthly sales revenue - Gross profit / gross margin - Number of new customers acquired - Number of new vessels supplied - Number of new shipping companies onboarded - RFQ-to-order conversion rate - Repeat customer sales - Fleet account development - Outstanding quotation follow-up - Customer retentionCandidate Requirements Essential: - 3–5+ years of sales experience in ship chandling, marine supplies, ship stores, provisions or technical marine supplies. - Strong knowledge of UAE ports and shipping industry. - Existing contacts with ship owners, ship managers, ship agencies or vessel operators will be a major advantage. - Good knowledge of marine provisions and/or technical supplies. - Excellent negotiation and communication skills. - Ability to work under pressure and handle urgent vessel requirements. - Good English communication skills. - UAE driving licence preferred.Important Personal Qualities We should specifically look for someone who is: - Result-oriented - Aggressive but professional in sales - Good at building relationships - Fast in responding to RFQs - Strong in negotiation - Commercially minded - Self-motivated - Comfortable making cold calls and visiting customers - Willing to work outside normal office hours when vessel requirements demand it - Capable of working independently without constant supervision -