Food & Beverage Operations Manager

Novotel Century Hong Kong located in the heart of Wan Chai. The hotel is perfect for leisure and business guests traveling to Hong Kong. The 509 refurbished modern rooms of this hotel are sure to enhance your stay, while you may also enjoy the diversity of the restaurants and bars, outdoor swimming pool, fitness center, and sophisticated meeting facilities. 香港諾富特世紀酒店位處於香港島灣仔區核心地段，是市內其中一間最具代表性的酒店，座擁優越的地理位置，非常適合商務及休閒旅客。酒店擁有509間全面翻新的客房，及備有一系列商務休閒設施，如餐廳、室外游泳池、健身室及會議室等。 The Role We are seeking an agile, commercially astute, and inspiring Complex Food & Beverage Operations Manager to oversee, harmonize, and elevate dining and beverage operations across two distinct properties in Wan Chai: Novotel Century Hong Kong and AKI Hong Kong – MGallery. In this dual-property leadership capacity, you will drive operational excellence, service innovation, and financial performance across diverse brand concepts—from high-volume international dining to boutique lifestyle and specialty venues. Key Responsibilities - Dual-Property Leadership: Direct daily operations across all five outlets, ensuring distinct brand identities, refined beverage and culinary concepts, and Accor quality benchmarks are consistently delivered. - Financial & Commercial Acumen: Maximize multi-outlet profitability through rigorous P&L oversight, labor scheduling optimization, beverage/food cost control, and data-driven revenue generation strategies. - Beverage & Service Innovation: Elevate bar and dining culture, with particular focus on signature beverage programming, guest engagement, and curated dining activations across both properties. - Sustainability & ESG Integration: Champion property-level sustainability initiatives (e.g., zero-waste practices, localized and ethical sourcing, energy conservation) aligned with Accor’s global ESG goals. - Stakeholder & Vendor Management: Maintain collaborative relationships with spirit and food purveyors, culinary leaders, and cross-functional hotel departments. What We Are Looking For - Experience: Minimum 3–5 years of progressive F&B management experience (Restaurant Manager / Assistant F&B Director level) within premium, lifestyle, or multi-unit hotel operations, with strong exposure to bar and restaurant management. - Multi-Brand Agility: Demonstrated capacity to balance the operational pace of high-volume dining with the specialized craftsmanship of a destination whisky/cocktail bar. - Leadership & People Operations: Proven expertise in cross-property workforce planning, conflict mediation, and building high-trust team environments. - Language Proficiency: Excellent command of written and spoken English, Cantonese, and Mandarin. - Strategic Thinking: Strong analytical capabilities with proven success in cost engineering, yield optimization, and menu/beverage engineering. Applications, including a detailed curriculum vitae, current salary expectation, and notice period/availability, should be forwarded to [email redacted, apply via Company website]. Hospitality is a Work of Heart 待客之道，匠心之致 We are a worldwide leader in Hotels, Tourism, and Services. https://www.novotelhongkongcentury.com/ All information collected will be kept strictly confidential and is for recruitment purposes only.