Sr Associate Director

GCB 4 We are currently seeking a high calibre professional to join our team as a Sr Associate Director. In This Role You Will - Lead solution architecture design for DOME initiatives, ensuring solutions are aligned to business requirements, architecture standards, and GPS strategic direction. - Provide broader GPS solution architecture support beyond DOME where required, including cross-SVS and cross-value-stream engagement. - Partner with business, technology, operations, and risk stakeholders to shape practical and sustainable solution options. - Support ASP market priorities and contribute to delivery of ad hoc business initiatives across the region. - Work closely with delivery and support teams to contribute to incident review, root cause analysis, and remediation recommendations. - Support risk and control activities, regular audit requests, and governance forums with clear architecture inputs and evidence. - Collaborate with internal stakeholders to ensure solutions are designed and implemented in line with HSBC standards, controls, and operating expectations. - Contribute to architecture discussions on hosting, middleware, integration, and modernisation topics across on-premise and cloud environments. To Be Successful You Will Need - Strong background in IT solution architecture with the ability to operate as a lead architect in a complex banking environment. - Solid understanding of Global Payments Solutions products and services, with breadth beyond DOME alone. - Good understanding of GPS operating model, architecture governance, and relevant FSA-related practices. - Practical knowledge of legacy GPS applications including COS, ADV, MPP, RMS, ngVAM, APS, FPS, OBS, GPE, SAH, PCC, GLE, GBS, BLG, HSBCnet, Connect. The more the better. - Knowledge of GPS DOME FSA applications including HSBC Scale, Instant, Link, VAS, GVA. - Practical knowledge of GPS DOME FSA application – HSBC Link, and local scheme requirements of various markets. - Strong experience working with business stakeholders and IT stakeholders, with proven networking and relationship-building capability. - Excellent communication and presentation skills, with the ability to translate technical concepts into clear, business-friendly language. - Strong stakeholder management, risk management, and incident management skills. - Solid understanding of HSBC risk management framework, procedures, and tooling. - Strong knowledge of HSBC internal governance requirements, including Cybersecurity, External Hosting Committee (EHC), non-functional requirements (NFRs), vendor management, Data VISA, and model risk governance. - Strong understanding of on-premise and cloud hosting technologies, as well as middleware stacks. - Working knowledge of generative AI, agentic AI tooling, and prompt engineering. - Ability to operate in a fast-moving environment and support multiple priorities across ASP. - Strong network across ASP GPS business and operations teams. - Experience building or applying agentic AI tooling in an enterprise environment. - Prior exposure to payments change, application support, or architecture governance work in a large financial institution.

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