Manager, Lease Compliance

Job Summary We are seeking a structured, analytical and collaborative Compliance Manager to join our Leasing team. This role is responsible for strengthening processes, enhancing documentation standards and monitoring compliance across the department. You’ll play a key role in supporting governance improvements, identifying control gaps and working closely with cross-functional teams to implement practical solutions that improve transparency, accountability and operational efficiency. Key Responsibilities 1. Governance & Control Enhancement - Review and strengthen internal controls across the leasing lifecycle. - Identify control gaps and implement sustainable corrective and preventive measures. - Establish clear accountability, timelines and tracking mechanisms for control improvements. - Provide periodic governance updates to Department Head. 2. Lease Compliance & Commercial Oversight - Monitor compliance with key lease obligations - Identify discrepancies between contracted lease terms and operational practices. - Flag inconsistencies requiring addendum issuance, commercial discussion and operational rectification - Establish structured compliance checklists for new and existing tenancies. 3. Process Governance Across Leasing Lifecycle - Review and strengthen key process controls across the leasing lifecycle - Ensure documentation completeness prior to possession - Monitor fulfilment of fit-out conditions precedent - Ensure proper documentation of concessions, side letters and waivers - Establish clear documentation trails to ensure transparency, traceability and control integrity 4. Fit-Out & Operational Interface - Work with Operations to ensure tenants operate within approved lease terms, including lease line demarcation, and approved use clause - Highlight operational deviations from lease terms for corrective action. - Ensure handover documentation is complete and properly recorded. 5. Reporting & Risk Monitoring - Develop compliance dashboards to track key compliance indicators (e.g., GIRO status, sales reporting, security deposit validity). - Provide monthly compliance reporting to Department Head. - Monitor and flag systemic risk patterns. 6. SOP & Standards Development - Develop and maintain leasing governance SOPs and documentation checklists. - Standardise control practices across the department to improve consistency and accountability. Required Qualifications - Degree in Business, Finance, Real Estate, Risk, or a related discipline. - Approximately 5–8 years of relevant experience in commercial leasing, retail property management, commercial governance, internal controls, or risk management. - Experience in a retail, mall, or commercial real estate environment is an advantage. - Familiarity with structured reporting, documentation standards, and risk monitoring frameworks. Skills - Good understanding of lease structures (e.g., base rent, GTO, turnover rent mechanics, use clauses, handover conditions). - Experience in process mapping and internal controls. - Strong attention to detail with a high level of documentation discipline. - Strong stakeholder management and coordination skills. - Analytical and detail-oriented Job Location & Schedule - This role will be based in Resorts World Sentosa - 5 days/week in-office