Pharmacy Manager
Company not disclosed
Job Description
About the JobRole Description A Pharmacy Manager is responsible for overseeing the daily operations of a pharmacy and ensuring the safe, efficient, and professional delivery of pharmaceutical services to patients and customers. The role involves supervising pharmacy staff, managing medication inventory, maintaining appropriate dispensing and storage procedures, supporting patient service, monitoring compliance requirements, and ensuring that pharmacy operations meet applicable professional and regulatory standards. The position is suitable for candidates with experience in pharmacy operations, pharmaceutical services, medication management, healthcare, or retail pharmacy environments. Previous experience in a pharmacy supervisory or management role is an advantage.Key Responsibilities - Oversee the day-to-day operations of the pharmacy and ensure efficient service delivery. - Supervise pharmacists, pharmacy technicians, assistants, and other pharmacy staff. - Coordinate staff schedules, workload allocation, and daily operational activities. - Ensure prescriptions are processed, dispensed, and managed according to approved procedures and professional requirements. - Support pharmacists and pharmacy staff in providing safe and professional medication services. - Ensure medications are stored, handled, labeled, and dispensed appropriately. - Monitor medication storage conditions, including temperature and environmental requirements. - Maintain appropriate records for medications, prescriptions, controlled items, and pharmacy transactions. - Monitor pharmaceutical inventory levels and ensure appropriate stock availability. - Oversee ordering, receiving, storage, and distribution of pharmaceutical products. - Monitor stock expiry dates and implement appropriate inventory rotation procedures. - Identify slow-moving, damaged, expired, or unavailable products and coordinate appropriate action. - Maintain accurate inventory records and conduct regular stock checks. - Ensure controlled medications and other regulated pharmaceutical products are handled and recorded according to applicable requirements. - Monitor pharmacy cleanliness, organization, and safety standards. - Ensure pharmacy equipment and dispensing areas are properly maintained. - Monitor compliance with pharmacy policies, procedures, and professional standards. - Support internal inspections, audits, and regulatory inspections when required. - Maintain appropriate patient confidentiality and protect sensitive healthcare information. - Handle customer and patient inquiries professionally and escalate clinical matters to qualified pharmacists when necessary. - Monitor customer service standards and address complaints or service concerns. - Coordinate with physicians, clinics, hospitals, suppliers, and other healthcare professionals when required. - Monitor pharmaceutical purchasing and supplier relationships. - Review supplier performance, product availability, pricing, and delivery requirements. - Assist with pharmacy budgeting, cost control, and operational planning. - Monitor sales, inventory, and operational performance reports. - Identify opportunities to improve pharmacy efficiency, service quality, and customer experience. - Recruit, train, coach, and evaluate pharmacy support staff as required. - Promote professional conduct, teamwork, and continuous improvement among pharmacy employees. - Ensure staff receive appropriate training regarding medication handling, safety, hygiene, and pharmacy procedures. - Implement appropriate procedures for medication errors, product recalls, damaged stock, and other pharmacy incidents. - Ensure appropriate infection-control, health, safety, and emergency procedures are followed. - Stay informed about changes in pharmaceutical regulations, professional standards, and applicable UAE requirements. - Prepare operational reports and provide updates to senior management when required. - Perform other pharmacy management and operational duties as assigned.Requirements - Bachelor's degree in Pharmacy or an equivalent pharmacy qualification is required. - Valid professional pharmacy registration or license applicable to the UAE may be required depending on the employer and scope of practice. - Previous experience in pharmacy operations, retail pharmacy, hospital pharmacy, or a related pharmaceutical environment. - Previous supervisory or management experience within a pharmacy is preferred. - Strong understanding of medication handling, dispensing procedures, pharmaceutical inventory, and pharmacy operations. - Knowledge of pharmaceutical storage requirements and medication safety procedures. - Understanding of controlled medication and regulated pharmaceutical product requirements. - Strong leadership and staff-management skills. - Excellent communication and interpersonal skills. - Strong customer service and problem-solving abilities. - High level of attention to detail and accuracy. - Strong organizational and time-management skills. - Ability to manage multiple pharmacy operational priorities effectively. - Ability to maintain patient confidentiality and professional standards. - Good computer skills and familiarity with pharmacy management or dispensing systems is an advantage. - Strong documentation and record-management skills. - Ability to work effectively with pharmacists, healthcare professionals, patients, suppliers, and management. - Knowledge of applicable UAE pharmacy and healthcare regulations is an advantage. - Relevant professional certification or additional pharmaceutical training is an advantage.What We Offer - Competitive salary based on experience and qualifications. - Opportunity to manage pharmacy operations within a professional healthcare environment. - Professional and supportive workplace. - Opportunities to develop pharmaceutical operations and leadership skills. - Exposure to pharmacy management, inventory control, and healthcare service operations. - Career development opportunities within healthcare and pharmaceutical services. - Training and professional development opportunities. - Opportunities to work with healthcare professionals and multidisciplinary teams. - Employment benefits in accordance with UAE labour regulations. -
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