Manager, ITC

Company Description: Midana Exploration Company (MEC) is a resource exploration and development company and a subsidiary of Australia’s leading private mining enterprise, Hancock Prospecting. Operating at the forefront of the Middle East’s rapidly expanding mining sector, MEC is dedicated to unlocking the vast mineral potential of the highly prospective Arabian-Nubian Shield. Our core focus is to rapidly and safely transition high-potential exploration targets into world-class operational mining assets. We achieve this by combining Hancock Prospecting’s demonstrated track record in exploration, mega-project delivery, technology, and operational excellence with deep local partnerships. Through our landmark joint ventures with highly regarded Saudi resource companies, and our own targeted exploration prospects, we are developing a new benchmark for resource development while also actively contributing to the development of the resource sector in Saudi. Role Description: The Manager, ITC is responsible for developing, implementing and maintaining the ITC strategy and digital roadmap across all KSA operations. The role ensures that ITC services, systems and infrastructure effectively support corporate, project and field-based users across all locations, while operating in accordance with Company ITC standards and applicable KSA regulatory and cybersecurity requirements. The role is key to minimizing technology risk, ensuring operational readiness and enabling safe, secure and efficient project delivery. The role requires regular travel and on-site presence at field and operational locations across KSA to support business operations, assess technology requirements and ensure effective ITC service delivery. Key Responsibilities: ICT Strategy and Digital Roadmap - Develop and execute the ITC strategy and digital roadmap to support business mobilization, operational readiness and long-term organizational objectives. - Establish and promote an IT-as-a-Service culture across the organization, ensuring a customer-focused, responsive and value-driven approach to technology service delivery for all users Establish Infrastructure - Lead the selection, implementation and integration of fit-for-purpose business and operational systems, ensuring effective integration, interoperability and governance across ITC and operational technology (OT) environments - Establish and manage secure, reliable, scalable and robust ITC infrastructure - Develop and manage connectivity and integration with cloud services and platforms - Implement and maintain backup and disaster recovery systems to support data protection and business continuity Budgeting and Projects - Produce and manage ITC projects, budgets, procurement, technology vendors and service providers to achieve timely delivery, strong service performance and commercial value within approved budget ITC Governance - Establish and maintain appropriate cybersecurity, data governance, business continuity and ITC risk controls. - Ensure compliance with applicable KSA regulatory, cybersecurity, data protection, Personal Data Protection Law (PDPL) and localization requirements Partnerships - Establish and maintain strong relationships with KSA leadership and business functions to understand, prioritize and deliver technology requirements - Establish and maintain effective relationships with ITC vendors, suppliers and strategic technology partners, ensuring performance, service quality and commercial value Identify Technology Gaps - Proactively anticipate technology requirements, identify capability and infrastructure gaps, and implement solutions to mitigate risks and support business growth - Continuously assess emerging technologies and industry trends to identify opportunities for digital transformation and operational improvement Experience: - A minimum of 15-20 years' demonstrated experience implementing and managing ITC systems in a mining/exploration business of similar size and complexity - Proven experience leading, mentoring and managing ITC team members in an operational environment - Experience working with internal and external auditors providing audit data in a timely manner - Demonstrated experience with KSA ITC regulations and compliance requirements is essential - Experience working with external suppliers and multidisciplinary operational teams Qualifications: Mandatory - Diploma or Degree in ICT Desirable - Microsoft Certified Azure Solutions Architect, CCNP Enterprise, CCNP Collaboration, or Certified Data Centre Professional - ITIL Best Practices Framework certification or equivalent Functional & Technical Skills: - Strong technical knowledge of the installation, configuration and maintenance of servers, network devices and end-user equipment and associated cloud systems - Advanced technical knowledge of backup and disaster recovery systems, including data protection, recovery and restoration processes - Strong diagnostic and troubleshooting skills, with the ability to identify technical issues and determine appropriate escalation pathways to achieve timely and effective resolution - Strong training, communication and stakeholder engagement skills, with the ability to support effective technology adoption across the workforce - Strong problem-solving and analytical skills, with a proactive approach to improving ITC systems, processes and service delivery - Strong documentation and record-keeping, including the maintenance of ITC system documentation, configurations, assets, credentials and access information in accordance with applicable security and governance requirements Work Location & Travel - The role is primarily site-based, operating on a roster to support field activities across the Kingdom of Saudi Arabia - The position requires regular travel and, at times, extended periods at remote exploration and project sites - Regular presence at the Company’s office in Jeddah, as well as other operational hubs, is required to support coordination and ICT activities. - Flexibility is essential to transition between field and office environments in response to operational and business requirements