Job Description
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Responsibilities: - Focuses on development and retention the existing clients; recruitment of new and potential ones - Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning) - Offer an excellent level couture service at all times across all categories - Foster sales in partnership and OTO appointment routine - Naturally integrates digital tools in selling and clienteling activities - Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving) Requirements: - Post-secondary education or Diploma holder or equivalent - Minimum 2 years' working experience in luxury fashion industry - Self-motivated, mature and good team-player - Proven selling and clienteling skills - Excellent communication & story telling skills - Strong product knowledge to support the team in product maintenance, replenishment, display - Good command of spoken Cantonese, English and Mandarin The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
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