Collection Assistant ($20k-24k/mth)

Job Details:Location: Hung Hom Work Hour: Mon - Fri, 0830 - 1745 1 year renewable contract Job Responsibilities: - Manage debt collections, payments and refunds while reducing credit risk exposure. - Resolve customer queries/complaints and negotiate payment solutions to ensure timely cash flow. - Support month-end closing, journal entries, and compliance procedures. - Lead system migration and process improvement initiatives, including UAT and data validation for Oracle ERP.  Job Requirement: - Diploma or degree holder in business administration, accounting or related discipline is desirable. - At least 3 years’ relevant working experience. - Able to deal with internal and external customers’ enquiries / complaints in a sensible and professional manner - Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage. - Experience in handling legal collection cases, debt recovery processes, and coordination with external legal parties or collection agencies is highly preferred. - Good computer knowledge in Microsoft Excel, Word and PowerPoint - Possession of SAP/ Oracle experience is preferable - Strong communication, negotiation, and interpersonal skills. - Self-motivated, detail-oriented, and able to work independently while contributing effectively as a team player.