Associate, Game Operations

Job Description - Manage the publishing and launching of multiple mini-games simultaneously. - Build and maintain launch schedules, operational processes, and release checklists. - Coordinate with developers, creators, marketing teams, moderators, and other stakeholders to ensure smooth and timely releases. - Establish each game’s live-operations plan from the ground up, including events, content updates, campaigns, and player-engagement activities. - Plan and execute promotional campaigns across in-game placements, social media, and community channels. - Build and grow game communities while working closely with moderators to maintain consistent engagement and gather player feedback. - Monitor game performance, player behavior, and community sentiment to identify opportunities for improvement. - Handle launch issues, operational risks, and urgent escalations efficiently. - Document best practices and continuously improve publishing and live-operations workflows. Job Requirements - Bachelor’s degree or higher in Business, Marketing, Engineering, or a related field. - Interest in UGC game communities is mandatory. - Strong communication and stakeholder-management skills. - Excellent time management, prioritization, and attention to detail. - Ability to manage several games, deadlines, and campaigns at the same time. - Hands-on, adaptable, and comfortable building new processes from scratch. - User-driven mindset with the ability to turn player feedback and performance insights into action.