Guest Relations Officer

As a Guest Relations Officer in the top leading financial institute, providing excellent hospitality service to our clients is our top priority. We provide first class assistances to perfection, we deliver a professional, informative, and well-mannered service at our front house receptions. If you think if you can join a professional and dynamic team and become the first point of contact for our guests, here’s your key responsibilities: Responsibilities: - Greet and welcome guests in a courteous and professional manner - Assist with visitor registration, conference room reservations, switchboard calls and emails handling. - Manage from small to large traffic flow and ensure a smooth customer experience is met in the reception area at all time - Liaise with different departments and vendors to set up meetings and events - Provide supports to the Operations/Guest Services Manager in various ad-hoc projects Requirements: - At least 2 years of experience in the hotel, guest services, or tourism industry is a plus. - A detail-oriented and customer-oriented mindset with excellent verbal and written communication skills - Proficiency in MS applications and computer literacy (MS Excel, Word, Email) - Well-presented appearance and professional manner - A hardworking and team player attitude Work Hour: - 5 days’ work / 9 hours per day - Saturday, Sunday & Public Holiday off Personal Information Collection Statement: The personal information collected in this application form will be used by Compass Group and its subsidiary/ associated companies solely for recruitment purpose and will be treated in strictest confidence. The Company will retain the personal data of unsuccessful applicants for no longer than six months of which will be destroyed thereafter. After submission of the application form, please contact Human Resources Department for correction or enquiries on recruitment matters.

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