Job Description
Role: L2 NETWORK SUPPORT ENGINEER Location: Singapore [Work from office daily] Responsibilities - Provide L2 support for enterprise network incidents, requests, and changes. - Configure, maintain, and troubleshoot LAN/WAN environments. - Manage routing and switching infrastructure across multiple sites. - Support and administer firewall platforms such as Palo Alto, Fortinet, or Cisco Firepower. - Manage wireless networks including Cisco, Aruba, or Meraki solutions. - Monitor network performance and proactively address issues. - Perform firmware upgrades, patching, and configuration backups. - Participate in network implementation, migration, and optimization projects. - Create and maintain network documentation and operational procedures. - Work with vendors and internal teams to resolve complex network issues. Required Skills - Strong hands-on experience with: - Routing (BGP, OSPF, EIGRP) - Switching (VLANs, STP, EtherChannel, VxLAN preferred) - Firewalls (Palo Alto, Fortinet, Cisco Firepower) - Wireless (Cisco, Aruba, Meraki) - Solid understanding of TCP/IP, DNS, DHCP, NAT, VPN, and QoS. - Experience with network monitoring and troubleshooting tools. - Knowledge of network security best practices. - Excellent communication and customer-facing skills. Preferred Certifications - CCNA / CCNP - PCNSA / PCNSE - Aruba ACMP - Fortinet NSE Nice to Have - Exposure to SD-WAN - Network Automation (Python, Ansible) - Cloud networking (AWS/Azure) - NAC solutions (Cisco ISE, ClearPass)
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