Job Description
Job Summary: The Telesales Assistant will support our commercial and freight forwarding teams by reaching out to potential customers, identifying sales opportunities, and promoting our shipping and logistics services. Key Responsibilities: - Conduct outbound calls to potential clients to promote DP World’s shipping and freight forwarding services. - Understand customer needs and present relevant service offerings accordingly. - Generate and quality leads to build a pipeline for the sales team. - Follow up on inbound inquiries and existing leads. - Assist in maintaining accurate records in the CRM system. - Schedule meetings for the sales team where necessary. - Gather market intelligence and share customer feedback with relevant teams. - Support in the preparation of sales reports and campaign summaries.
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