Fitness & Recreation Assistant Manager

About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com itness & Recreation Operations - Support the Fitness & Recreation Manager in the day-to-day operation of fitness and recreational facilities. - Supervise fitness centers, swimming pools, sports and recreation areas, and other leisure facilities as applicable. - Ensure all facilities, equipment, and activity areas are clean, organized, safe, and maintained to the required luxury hospitality standards. - Conduct regular operational and safety inspections and coordinate maintenance requirements with relevant departments. - Assist with the preparation of activity schedules, duty rosters, operational checklists, and departmental procedures. - Monitor equipment and supplies and ensure appropriate inventory levels are maintained. Guest Experience & Activities - Maintain a visible presence within fitness and recreation areas and actively engage with guests. - Assist in developing and delivering engaging fitness, sports, wellness, and recreational activities suitable for different guest profiles. - Ensure all activities and fitness programs are conducted professionally, safely, and according to established standards. - Provide guests with information and recommendations regarding available facilities, activities, and programs. - Handle guest feedback and concerns professionally and escalate matters when necessary. - Identify opportunities to personalize and enhance the overall guest experience. Team Supervision & Development - Supervise Fitness & Recreation team members during daily operations and ensure consistent service delivery. - Conduct daily briefings and communicate operational requirements, guest information, and departmental priorities. - Support the training, coaching, and development of team members. - Monitor employee performance and provide ongoing guidance and feedback. - Assist with duty schedules and ensure appropriate staffing levels based on operational requirements. - Lead the department in the absence of the Fitness & Recreation Manager when required. Commercial & Administrative Support - Support departmental initiatives to increase participation and generate revenue through personal training, fitness programs, memberships, recreational activities, events, and other services, where applicable. - Assist in monitoring departmental expenses, inventory, and resource utilization. - Maintain accurate operational records, activity reports, attendance records, and other departmental documentation. - Monitor guest participation and feedback to help evaluate the effectiveness of programs and activities. Health, Safety & Compliance - Ensure compliance with all applicable health, safety, hygiene, and operational standards. - Monitor fitness and recreational activities to ensure appropriate safety procedures are followed. - Conduct routine inspections of equipment and facilities and report potential hazards or maintenance concerns immediately. - Support emergency response procedures and ensure team members understand their responsibilities. - Ensure relevant employee certifications and training requirements are maintained and up to date. - Diploma or bachelor’s degree in Sports Management, Recreation Management, Physical Education, Fitness, Hospitality Management, or a related field is preferred. - Minimum 3-5 years of relevant experience in fitness, recreation, sports, leisure, or wellness operations, preferably within a luxury hotel, resort, premium fitness club, or high-end leisure environment. - At least 1-2 years of supervisory or team-leadership experience within fitness, recreation, or leisure operations. - Good knowledge of fitness center operations, recreational programming, sports activities, and guest service. - Experience coordinating fitness classes, recreational activities, events, or guest programs is advantageous. - Recognized fitness or personal training certification is highly advantageous. - Valid First Aid, CPR, and AED certification is preferred. - Lifeguard or water-safety certification is advantageous for operations involving swimming pools or aquatic activities. - Previous experience within the UAE or GCC luxury hospitality market is an advantage. - Strong verbal and written communication skills in English; additional languages are advantageous.

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  The First Group Hospitality · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

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  The First Group Hospitality · Dubai, Dubai, United Arab Emirates