Branch Manager

Company Description REACH WIN INTL LOGISTICS LTD. is an international logistics company based in China, serving clients across global supply chains. The organization focuses on delivering efficient, reliable transportation and logistics solutions that support import and export activities. Team members collaborate with partners, carriers, and customers to ensure smooth freight movement and timely delivery of goods. The company values operational excellence, customer service, and continuous improvement in a fast-paced, dynamic environment. Role Description The Branch Manager is a full-time, on-site role based in Hong Kong SAR, responsible for overseeing daily branch operations and ensuring high service standards. This role manages and mentors branch staff, coordinates workflow, and monitors performance to achieve business targets and customer satisfaction. The Branch Manager will oversee logistics and shipment activities, manage client relationships, and resolve operational issues in collaboration with internal teams and external partners. The role includes budgeting, reporting, and implementing process improvements, as well as ensuring compliance with company policies and local regulations. The Branch Manager will also contribute to business development through identifying new opportunities and supporting strategic initiatives in the region. Qualifications - Demonstrated experience in branch management, operations leadership, or supervisory roles within logistics, transportation, or related industries. - Strong skills in team leadership, staff development, and performance management, with the ability to foster a collaborative and accountable work environment. - Proficiency in customer relationship management, problem-solving, and conflict resolution to handle client inquiries and operational challenges effectively. - Solid understanding of logistics processes, supply chain operations, and local/regional regulatory requirements relevant to international freight and transportation. - Ability to manage budgets, analyze operational metrics, and prepare accurate reports to support decision-making and business planning. - Excellent communication skills in English; proficiency in Chinese or other regional languages is an advantage. - Strong organizational and time-management abilities, with attention to detail and capacity to work under pressure in a fast-paced environment. - Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field; equivalent experience may be considered. - Comfort with using office software and logistics-related systems for tracking, documentation, and reporting.

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