IT Product Manager – Logistics

Join a growing digital transformation team and play a key role in shaping the technology that powers freight forwarding, transportation and logistics operations. As Deputy Manager, you will own the end-to-end lifecycle of freight technology products, bridging business operations, IT teams and external technology partners to deliver smarter, more efficient and data-driven logistics solutions. This is an ideal opportunity for a technology leader who enjoys being hands-on with emerging technologies, AI, automation and digitalisation, while working closely with business stakeholders to solve real-world logistics challenges. What You’ll Do - Own the product roadmap, architecture and lifecycle of freight technology platforms, including Freight Forwarding Systems, TMS, billing, customer portals and Track & Trace solutions. - Translate business and operational requirements into technical solutions, system designs and product enhancements. - Drive digitalisation and automation initiatives across freight and logistics operations. - Develop Power BI dashboards, analytics and automated reporting to provide real-time operational and financial insights. - Explore, develop and deploy AI-driven solutions and intelligent agents to automate manual freight processes. - Manage integrations with SAP, ERP systems, third-party logistics platforms, APIs and freight technology partners. - Lead system implementation, migration, testing, go-live and post-implementation improvement initiatives. - Work with vendors on RFP/RFI processes, technical evaluation and service-level management. - Prioritise product enhancements and technology initiatives based on business value, risk and operational needs. - Act as the key bridge between freight operations and technology teams, ensuring solutions are scalable, secure and aligned with business objectives. - Lead cross-functional teams through technology transformation and continuous improvement initiatives. What We’re Looking For - Bachelor’s Degree in Computer Science, IT, Engineering or a related discipline. - 7–10 years of experience in product management, technology or digital transformation, with at least 3 years in a technical role within logistics/freight forwarding preferred. - Strong understanding of freight forwarding, logistics or supply chain technology is highly advantageous. - Experience with TMS, freight forwarding systems, ERP, WMS, APIs or logistics platforms. - Strong analytical and problem-solving skills, with an interest in AI, automation and emerging technologies. - Experience with Power BI, Jira and Confluence. - Proven experience managing system implementations, migrations, vendors and technology projects. - Strong stakeholder management and communication skills, with the ability to work across technical and business teams. - Hands-on, proactive and comfortable experimenting with new technologies. - Certifications such as PMP, CSPO or CSCP are advantageous. Why Join? - Shape the future of freight technology and digital logistics. - Lead high-impact projects involving AI, automation, analytics and system integration. - Work across both technology and business operations, giving you broad exposure and influence. - Drive tangible improvements in operational efficiency, visibility and customer experience. - Opportunity to work with emerging technologies in a fast-moving logistics environment. - Take on a strategic leadership role while remaining hands-on with technology and innovation. R22107887 | Gladys Chang Si Min