International Logistics & Fulfillment Manager

Location: Dubai, UAE Employment: Full time, office based Your Responsibilities - Manage international B2C logistics and order fulfillment across the UAE, USA and Europe - Lead and develop a distributed logistics team, set priorities and ensure strong execution and accountability - Manage courier companies, freight forwarders and logistics partners, including pricing, service levels and performance - Oversee inventory, stock availability, warehouse processes and our WMS, currently Unleashed - Coordinate procurement and supplier relationships, including pricing, terms and delivery schedules - Monitor logistics KPIs, analyze operational data and implement improvements to cost, delivery time and efficiency - Work closely with Sales and Technical Support to resolve operational issues and continuously improve customer fulfillment Requirements - At least 5 years of experience in logistics, fulfillment, supply chain or related operations - At least 2 years of direct people management experience - Experience managing logistics coordinators, specialists or other skilled operations professionals - Hands on experience with international B2C fulfillment - Experience working with international courier companies such as DHL, FedEx, UPS or similar - Practical experience with inventory management and WMS or ERP systems - Experience with procurement and supplier management - Strong analytical skills and experience working with operational KPIs - Strong Excel or Google Sheets skills - Professional English at minimum B2 level This Role Is Probably Not For You If - Your experience is mainly in ecommerce marketing, marketplaces or digital commerce - Your management experience is limited mainly to warehouse workers, drivers, pickers or packers - You have logistics experience but have never directly managed a team - Your role has focused mainly on shipment coordination rather than ownership and improvement of logistics processes What We Are Looking For - We are looking for someone who combines strong logistics knowledge with real management capability. - You should be able to take ownership, organize the work of your team, make decisions independently, identify weak processes and improve them using data. What We Offer - High level of ownership and influence over how our logistics operation develops - International working environment - No unnecessary bureaucracy - No dress code - Lunch provided at the office twice a week - A team interested in technology, ecommerce and the automotive industry