Engineering Director

Client & Stakeholder Management: - Unprecedented business growth, working on an exceptionally exciting account with a Client recognised globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success - Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders - Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently - A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc) - Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service - Ensuring that messaging is consistent and in line with your supervisor's direction, responding to client inquiries and concerns promptly, and with courtesy and enthusiasm. - Building relationships by engaging clients in authentic, personable conversation. Take ownership of customer concerns and proactively seek to resolve them timely. - Provide end to end service; take responsibility and accountability. Operations: - Responsible for the delivery of all hard services including supervision and oversight of subcontracted services - Collaborates with Lead Technical Service Coordinator/FM to manage the budget for site including support for project works - Promotes high level of satisfaction among client users by promptly responding to their service requirements. - Assures prompt response by other team members and selected contractors to exceed customer expectations at all times - Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellence in customer service and delivery - Management of the Building Operation System (smart building management) - Understanding of the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems - Ensures compliance with local legislative requirements, JLL and client best practice, policies and procedures. - Develops a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service. - Develops a close working relationship with all of the vendors under - Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs - Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs - Leads monthly management meetings with relevant vendors - Collaborate with other Real Estate and Workplace Services (REWS) functions to ensure the delivery of major/minor capital works projects - Must be prepared to be on call and work out of normal working hours where applicable Finance - Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided - Manage overall project dependencies and ensure project deliverables stay on-budget. Health & Safety Management - Implement and manage safety procedures to ensure the provision of a safe working environment at all times. - Ensure compliance with statutory regulations on fire, health and safety standards (as required). The person we need will know: - Minimum 5 years of experience in office environment technical services, control systems, controls engineering, IT and Smart buildings related field. - Degree or Diploma in Engineering. - Effective communication skills including verbal, written and presentation skills - Proven ability to work effectively both independently and in a team based environment - Experience within a fast paced multi-cultural global organization would be beneficial - Demonstrated willingness to be flexible and adaptable to changing priorities - Strong multi-tasking and organizational skills The person we need will be: - Confident, clear and comfortable communicating with diverse groups at all levels of the organisation - Able to understand whether a high-level concise update is required or detailed analysis and insight - Thoughtful and concise in written comms, with an eye for detail, always thinking a step ahead and aware of others perspectives - Self motivated, high energy and a natural people person who enjoys collaborating - Familiar with matrixed reporting lines, able to manage, prioritise and re-prioritise effectively - Calm in stressful situations, rational and logical under pressure and adaptable to rapidly changing situations - Goal oriented, able to maintain focus on deliverables in a high volume and high growth environment

• Director, Technology Engineering Lead, UOB Asset Management Business Technology

  UOB · Singapore, Singapore

• Director of Facilities Engineering - APAC (Data Centre)

  Nscale · Singapore, Singapore

• Director, Software Engineer

  Visa · Singapore, Singapore

• Assistant Director, Engineering Manager, Ministry of Education

  GovTech Singapore · Singapore

• Engineering Director, Mobile (iOS/Android)

  OKX · Singapore, Singapore

• Engineering Director, Mobile Infrastructure

  OKX · Singapore, Singapore