Job Description
Front Office Officer (Entry-level) — Reception and Administrative Support This role replaces the ambiguous title 'Trainee/ Officer'. The Front Office Officer (Entry-level) is responsible for welcoming visitors, managing communications, and providing general administrative support in a pharmaceutical office environment. Reports to the Office Manager or Head of Administration. - Greet and assist visitors, clients, and vendors in a courteous and professional manner - Manage incoming calls, emails, and correspondence, directing them appropriately - Maintain front desk operations, ensuring a clean and organized reception area - Handle appointment scheduling, meeting room bookings, and visitor logs - Support administrative tasks such as filing, data entry, and document management - Coordinate with internal departments for smooth communication and workflow - Manage office supplies inventory and place orders when necessary - Assist in courier management, dispatches, and tracking shipments - Ensure compliance with company policies and basic regulatory requirements relevant to the pharmaceutical industry - Provide support during audits and maintain necessary records - Strong communication and interpersonal skills - Professional appearance and a positive attitude - Good organizational and multitasking abilities - Basic understanding of office administration processes - Proficiency in MS Office (Word, Excel, Outlook) - Ability to handle confidential information with integrity Skills: appointment scheduling,administrative,communication,excel,office,basic
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