Executive, Claims Recovery - IncomeShield

Job Description Your key responsibilities include: - Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims; - Assist the customers, wherever possible, in their third party claim recovery journey; - Build relationship with the customers to secure future third party claim recoveries; - Attend to enquiries raised by customers relating to their IncomeShield claims; - Check payment details made by third party insurers to allocate these payments correctly to their respective claim; - Undertake any other duties and projects assigned by the supervisor. Qualifications - Possess a Degree/Diploma or equivalent - Experience in the insurance industry with relevant insurance qualifications will be advantageous - Customer centric with good customer servicing skills - Team player and self-motivated - Strong writing and communication skills - Meticulous with a keen eye for details