Job Description
Site Operations - Create a comfortable, welcoming and hospitable experience for employees and their guest - Boost agility in the workplace by managing up-to-date visitor information - Handle internal & external calls and correspondence - Anticipate client needs through observation to create memorable experiences - Manage stationery requisition and related inventory management - Ad-hoc responsibilities assigned by Workplace Manager Customer Services - Foster a sense of community and create happiness at work for our team, our client and their guest - Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service Visitor Management - Provide personable and efficient visitor registration services - Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS) - Enhance safety and security of our client’s facility by management of visitor movement - Execute emergency response plan to ensure safety of client and guest when necessary Concierge Services - Deliver concierge service with local expertise and insider knowledge - Manage transportations request from visitors and employees Conference Meeting Room Booking - Assist & educate client to achieve optimization and efficiency for meeting room bookings. - Enhance user comfort and services by efficient turnaround of meeting rooms. - Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services - Organize receipt and deliveries of all mails and courier services - Manage mail distribution records and mail logs Candidate Specification Experience - 2-years’ experience in Hospitality and/or Tourism sector or related professional area - Prior experience to manage meeting room services is an advantage - Diploma from an accredited institute Task Skills - Proficiency with Microsoft Word, Excel and PowerPoint. - Good command of verbal and written English Personal Skills - Ability to meet tight schedules and deliver high quality of work - High level of communication and interpersonal skills