Manager, Partnership (WPD) [Temp - 1 Year]
Skills & Workforce Development Agency (SWDA)Job Description
What The Role Is The temp will support Programmes Implementation and Management team in the following areas: What You Will Be Working On - Liaise with programme partners on survey returns and analyse survey results - Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination - Verify and validate claims documentation submitted by programme partners to ensure compliance - Check for multiple programme enrolments by the same client to prevent double funding - Check for blacklisted individuals to prevent programme enrolment - Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose - Run Robotic Process Automation bots and other automation tools - Create jobseeker profiles in the system - Conduct evidence checks on claims by programme partners - Engage jobseekers at career events to verify programme eligibility and book coaching appointment - Prepare and present reports and updates to Management What We Are Looking For - Proficient in using AI tools such as Pair and SmartCompose - Proficient in using automation tools such as Plumber to manage workflows - Proficient in using Microsoft Excel to manage data - Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners - Experience with data visualisation or RPA skills is an advantage - Detail-oriented - Able to work independently, yet collaboratively with internal and external stakeholders Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.